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15
Troubleshooting
*Onlyavailableinselectedmodels.
Whenevertheappliancefailstowork,checkforasolutionfromthefollowinglistbeforecallingforAssistance.
Problem: Possible causes / Solutions:
The dishwasher does not start or
cannot be controlled.
• Switch off the appliance by pressing the ON/OFF button, switch it back on
after approximately one minute and reset the program.
• The appliance has not been plugged in properly.
• The dishwasher door has not been shut properly.
The door won’t close.
• The lock was released. Strongly push the door until a “clacking” noise is
heard.
No water drains from the
dishwasher.
• The dishwasher cycle has not finished yet.
• The water drain hose is bent (see Installation).
• The drain duct is blocked.
• The filter is clogged up with food residues.
The dishwasher is too noisy.
• The dishes are rattling against each other or against the sprayer arms.
• An excessive amount of foam has been produced: the detergent has not
been measured out correctly or it is not suitable for use in dishwashers (see
Start-up and use.)
The dishes and glasses are
covered in a white film or
limescale deposits.
• The level of refined salt is low or the dosage setting is not suited to the
hardness of the water (see Rinse aid and salt.)
• The lid on the salt dispenser was not closed properly.
• The rinse aid has been used up or the dosage is too low.
The dishes and glasses are
streaked or have a bluish tinge.
• The rinse aid dosage is too high.
The crockery has not been dried
properly.
• A wash cycle without a drying cycle has been selected.
• The rinse aid has been used up or the dosage is too low (see Rinse aid and
salt).
• The rinse aid setting is not suitable.
• The crockery is made from non-stick material or plastic.
The crockery is not clean.
• The racks are overloaded (see Loading the racks.)
• The crockery has not been arranged properly.
• The sprayer arms cannot move freely.
• The wash cycle is too gentle (see Wash cycles.)
• An excessive amount of foam has been produced: the detergent has not
been measured out correctly or it is not suitable for use in dishwashers (see
Start-up and use.)
• The lid on the rinse aid compartment was not shut correctly.
• The filter is dirty or blocked (see Care and maintenance.)
• The refined salt level is low (see Rinse aid and salt.)
• Switch off the appliance by pressing the ON/OFF button. Turn off the water
tap to avoid any flooding and unplug the appliance.
Make sure the water inlet filter has not become blocked by impurities (see “
Care and maintenance” chapter.)
The dishwasher does not take
any water in - Tap shut-off
alarm.
(beeps are emitted* and all the cycle
indicator lights ash.
The ON/OFF indicator light ashes rapidly
and the 2nd and 3rd wash cycle indicator
lights ash.
• There is no water in the mains supply.
• The water inlet hose is bent (see Installation.)
• Turn on the tap and the appliance will start after a few minutes.
• The appliance lock has been activated because no action was taken
when the beeps sounded.
• Switch off the machine using the ON/OFF button, turn on the tap and switch
the machine back on after a few seconds by pressing the same button.
Re-program the appliance and restart the wash cycle.