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Troubleshooting
The freezer door is difficult to open
A well sealed freezer door can be difficult
to open. This is partly due to the
difference in temperature between the
room and internal freezer compartment.
If you have just closed the freezer door, it
maybe particularly difficult to open again
immediately. Wait 5 minutes for the
internal and external pressure to equalise
and try again.
The door will not close
1. Check to see if the appliance has a
build up of ice which is stopping the
door closing.If this is the case refer to
‘Defrosting’CLEANING &
MAINTENANCE section and defrost
the appliance.
There is water beneath the salad bin
and on the floor
1. Check defrost gutter drain hole is not
covered or blocked,see ‘Cleaning’in
the CLEANING & MAINTENANCE
section.
2. Check that nothing has come into
contact with the interior back wall of
the fridge.
The interior light doesn’t work
WARNING: Switch off the electricity
supply and pull out the mains plug.
1. Check the bulb is screwed in
correctly. If still not working see
‘Changing the Light Bulb’ in the
CLEANING & MAINTENANCE section.
Ice builds up rapidly inside the fridge
1. Check that nothing is stopping the
door from closing properly.
2. Check that foods and liquids are
covered to avoid the build up of
moisture inside.
3. If your kitchen becomes exceptionally
warm, your fridge may not defrost
regularly. Automatic defrosting will
return to normal operation when the
kitchen temperature cools.
Ice builds up rapidly inside the freezer
1. Check that nothing is stopping the
door from closing properly.
2. Check that food is sealed to avoid
the build up of moisture inside.
3. See ‘Defrosting’in the CLEANING &
MAINTENANCE section for advice.
There has been a power failure
WARNING: Do not open the freezer
compartment door.
If power failure lasts longer than the
maximum conservation time (see
USEFUL ADVICE section), food should
either be cooked and eaten within 24
hours or cooked and refrozen.
If there is still a problem contact
Hotpoint Service (See KEY CONTACTS,
back page,for contact details).
OPERATING SOUNDS OF A FRIDGE
FREEZER
These are the normal types of sound that
your fridge freezer will make:
The fridge freezer motor (compressor)
makes a buzzing or humming sound
when it is running. This can be louder
when it is first switched on. This sound
will reduce over the first few months.
Gases flowing through the pipes can
produce gurgling, bubbling,roaring or
humming noises.
Expansion and contraction of parts
inside the fridge freezer can produce a
cracking noise as they rapidly change
temperature.
A valve at the back of the fridge freezer
can make a clicking noise as it turns the
cooling to the fridge on and off.
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TROUBLESHOOTING