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Troubleshooting
IS THE FRIDGE WORKING AS YOU
WANT?
Have you read through the instruction
book ?
If you still have a problem, before calling
our service organisation see if any of the
tips below help.
The fridge will not work
1. Check plug is firmly positioned in the
socket outlet and the power supply is
switched on.
2. Check power supply with another
appliance.
3. Check fuse/circuit breaker.
4. Check the door is closed properly.
The fridge is making a lot of noise
1. Check that the rear pipe work is clear
of the wall, skirting board and other
obstacles.
2. Check that all feet/wheels are firmly
in contact with the floor and the
fridge is level.
3. See OPERATING SOUNDS below.
The temperature is too warm
1. Turn the control wheel to a higher
number. See CONTROLS section.
2. If the fridge is close to a heat source,
move it to another location.
3. Check that there is enough
ventilation around the fridge.
4. Check that the door has been closed
properly.
The temperature is too cold
1. Turn the control wheel to a lower
number. See CONTROLS section.
There is water beneath the salad bin
and on the floor
1. Check defrost gutter drain hole is not
covered or blocked, see ‘Cleaning’ in
the CLEANING & MAINTENANCE
section.
2. Check that nothing has come into
contact with the interior back wall of
the fridge.
The interior light doesn’t work
WARNING: Switch off electricity supply
and pull out the mains plug.
1. Check bulb is screwed in correctly. If
still not working then see ‘Changing
the Light Bulb’ in the CLEANING &
MAINTENANCE section.
Ice builds up rapidly inside the fridge
1. Check that nothing is stopping the
door from closing properly.
2. Check that foods and liquids are
covered to avoid the build up of
moisture inside.
3. If your kitchen becomes exceptionally
warm your fridge may not defrost
regularly. Automatic defrosting will
return to normal operation when the
kitchen temperature cools.
If there is still a problem contact
Hotpoint Service (See KEY CONTACTS,
back page, for contact details).
OPERATING SOUNDS OF A FRIDGE
These are the normal types of sound that
your fridge will make:
The fridge motor (compressor) makes a
buzzing or humming sound when it is
running. This can be louder when it is
first switched on. This sound will reduce
over the first few months.
Gases flowing through the pipes can
produce gurgling, bubbling, roaring or
humming noises.
The temperature control can make a
clicking noise when it turns the motor on
and off.
Expansion and contraction of parts
inside the fridge can produce a cracking
noise as they rapidly change
temperature.
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TROUBLESHOOTING