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Troubleshooting
If the appliance does not work, before calling for Assistance (
see Assistance
), check for a solution from the following list.
Malfunctions:
The internal light does not
illuminate.
The refrigerator and the freezer do
not cool well.
The food inside the refrigerator is
beginning to freeze.
The motor runs continuously.
The appliance makes a lot of noise.
Some of the external parts of the
refrigerator become hot
The back wall of the refrigerator unit
is covered in frost or droplets of
water
There is water at the bottom of the
refrigerator.
Possible causes / Solutions:
• The plug has not been inserted into the electrical socket, or not far
enough to make contact, or there is no power in the house.
• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The TEMPERATURE ADJUSTMENT knob is not in the correct position
• The refrigerator or the freezer have been over-filled.
• The atmospheric temperature of the area surrounding the appliance is
lower than 14°C.
• The TEMPERATURE ADJUSTMENT knob is not in the correct position.
• The food is in contact with the back inside wall of the refrigerator.
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
• The thickness of the frost exceeds 2-3 mm (
see Maintenance
).
• The appliance has not been installed on a level surface (
see Installation
)
.
• The appliance has been installed between cabinets that vibrate and
make noise.
• The internal refrigerant makes a slight noise even when the compressor is
off. This is not a defect, it is normal.
• These raised temperatures are necessary in order to avoid the formation
of condensation on certain parts of the product.
• This shows the appliance is operating normally.
• The water discharge hole is blocked (
see Maintenance
).