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Contact the Service Office
(UK: 08709 066 066)
If something is still wrong with your appliance after
you have been through the 'Something Wrong' list:
1. Switch off and unplug the appliance from the mains.
2. Call your nearest Service Office or local importer.
When you contact us we will want to know the
following:
1. Your name, address and postcode.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The Model number and the Serial number of your
appliance.
5. The date of purchase (please keep the receipt as
evidence will be required when an engineer calls)
enter the date here:
.............................................................................
Please make sure you have all these details ready
when you call.
Spare Parts
Please remember your new appliance is a complex
piece of equipment.
'DIY' repairs or unqualified and untrained service
people may put you in danger, could damage the
appliance and might mean you lose cover under the
Parts Guarantee.
If you do experience a problem with the appliance
don't take risks, call in our Service Engineer. Our
Parts are designed exclusively to fit your appliance.
Do not use them for any other purpose as you may
create a safety hazard.
If it Still Won't Work
Disposal of your product
To minimise the risk of injury to children please
dispose of your product carefully and safely.
Remove all doors and lids. Remove the mains cable
(where fitted) by cutting off flush with the appliance
and always ensure that no plug is left in a condition
where it could be connected to the electricity
supply.
To help the environment, Local Authority instructions
should be followed for the disposal of your product.
Disposal of old electrical appliances
The European Directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE),
requires that old household electrical appliances
must not be disposed of in the normal unsorted
municipal waste stream. Old appliances must be
collected separately in order to optimise the
recovery and recycling of the materials they contain
and reduce the impact on human health and the
environment.
The crossed out "wheeled bin" symbol on the
product reminds you of your obligation, that when
you dispose of the appliance it must be separately
collected.
Consumers should contact their local authority or
retailer for information concerning the correct
disposal of their old appliance.