Filter
Top Products
TROUBLESHOOTING STORAGE AND MAINTENANCE
• Replace your lter every three to six months to prevent bacteria and
fungus growth in your lter, supply lines, and storage tank.
• Stored lters do not expire. Keep your unused lters in a cool, dark, and
dry place until you need them.
• If you do not use your water dispenser for more than four days, run two
gallons of water before using it to prevent bad tasting water.
ONE-YEAR LIMITED WARRANTY
For complete warranty, visit www.insigniaproducts.com.
CONTACT INSIGNIA
1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
www.insigniaproducts.com
CERTIFICATIONS:
INSIGNIA is a trademark of Best Buy and its aliated companies.
Registered in some countries.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richeld, MN 55423 U.S.A.
©2015 Best Buy. All rights reserved.
Made in China
V1 ENGLISH 15-0327
PROBLEM
My refrigerator is not
dispensing water
My water dispenser is
dripping
My water is cloudy or
contains black carbon
pieces
My new lter is making
noises or sputtering
My water tastes bad
SOLUTION
• Make sure that you soaked your lter in water
for 15 minutes before installing.
• Make sure that the lter is securely connected
to the receiver. Do not use tools to tighten the
lter in place.
• Make sure that the water line to the refrigerator
is turned on. The valve must be completely
open for the refrigerator to receive water.
• Make sure that the refrigerator door is closed or
the dispenser will not work.
• A few drops are normal. If the water is dripping
constantly, have a service technician check your
refrigerator’s water valve.
• Cloudy water is caused by microscopic air
bubbles. Run two to three gallons of water from
your dispenser to clear the air bubbles out.
• Black carbon pieces in the water are normal and
appear with all carbon lters. Run two to three
gallons of water through your dispenser to
remove loose carbon pieces.
• Make sure that you soaked your lter in water
for 15 minutes before installing.
• Noises and sputtering are caused by trapped air
pockets. Run two to three gallons of water from
your dispenser to push the air out.
• If you do not use your water dispenser for more
than four days, run two gallons of water
through the dispenser before using it.
• Make sure that you replace your lter every
three to six months to prevent bacteria growth.
COMPONENT
This NS-MSWF-1/NS-MSWF-1-C is Tested and Certied by
NSF International against NSF/ANSI Standard 42 for
materials and structural integrity requirements.