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Before You Call for Service 6
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Check the following list to be sure a service call is really necessary.
Nothing on the cooktop operates: Metal markings appear on cooktop:
check for a blown circuit fuse or a tripped main circuit 0 metal pans or utensils, especially aluminum, were slid across
breaker, the cooktop.
0 check if cooktop is properly connected to electric circuit in
house. Brown streaks and/or areas of discoloration with a metallic
0 check if controls have been properly set. sheen appear on cooktop:
boilovers burned onto the cooktop.
Cooktop elements do not get hot enough: _ mineraldepositsfrom water or foodburned ontothecooktop.
surface controls may not be set properly. _ soil from the pan bottom was transferred to the cooktop.
0 voltage to house may be low. 4 incorrect cleaning materials were used.
0 cookware may not be flat or the correct size or shape.
Ventilation system is not capturing smoke efficiently:
Elements emit slight odor and/or smoke when first turned on: 4 check on cross ventilationin room or make up air.
0 this is normal. 4 excessive amount of smoke is being created.
0 filter may be improperly installed (see page 4).
Tiny scratches or abrasions appear on the cooktop: i_ cooktop may be improperly installed:
I' coarse particles(i.e. sugar,dust, salt)were between cookware - check ducting size: 6" diameter round or
bottoms and cooktop. 3 I/4"X 10"rectangular.
I' incorrect cleaning materials were used to clean cooktop. - check if more than three 90° elbows were used.
0 glass cookware was slid across the cooktop. - check if a Jenn-Air wall cap was used.
cookware with a rough bottom was used. - refer to complete installation instructions.
• All Specificationssubject to change by
out notice.