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Before You Call for Service 22
♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦
If the cooling fan continues to operate after the oven has
been turned off:
♦ This is normal and the fan will automatically shut off when
the oven is cooled.
If a fan is heard while using the broil and clean modes:
♦ This is the cooling fan and is normal. The fan will con-
tinue to run after use until the oven cools.
If probe does not work:
♦ check to be sure probe plug is properly inserted into oven
receptacle.
♦ probe may not be positioned in food properly.
♦ probe temperature may have been improperly set.
If convection fan does not operate during drying:
♦ Check that the magnetic door spacer was correctly placed
on the slightly recessed circular area on the upper center
of the oven door. (See pages 15 and 16.)
Fault Codes
♦ Fault codes are shown in the display as “F” and a number.
If a fault code appears in the display and beeps sound,
press the Cancel pad. If the fault code and beeps continue
after pressing Cancel, disconnect power to the oven. Wait
a few minutes, then reconnect power to the oven. If the
fault code and beeps still continue, disconnect power to
the wall oven and call an authorized servicer.
♦ If the oven is heavily soiled, excessive flare-ups may re-
sult in a fault code during a clean cycle. Press Cancel pad
and allow the oven to cool for one hour, then reset the
clean cycle. If the fault code and beeps still continue, dis-
connect power to the appliance and call an authorized
servicer.
♦ If an error beep sounds (two short beeps) with no fault
code in the display, clean any spill from key pad area within
30 seconds. If, after 30 seconds the spill is not removed or
another problem exists, an F7 fault code will be displayed.
Disconnect power to the appliance and call an authorized
servicer.
If You Need Service:
♦ Call the dealer from whom your appliance was purchased
or call Maytag Appliances Sales Company, Jenn-Air
Customer Assistance at 1-800-688-1100 or 1-423-472-
3333 to locate an authorized servicer.
♦ Be sure to retain proof of purchase to verify warranty
status. Refer to WARRANTY (last page) for further
information of owner's responsibilities for warranty service.
♦ If the dealer or service company cannot resolve the
problem, write to Maytag Appliances Sales Company,
Attn: CAIR
®
Center, P.O. Box 2370, Cleveland, TN
37320-2370, or call 1-800-688-1100 or 1-423-472-3333.
U.S. customers using TTY for deaf, hearing impaired or
speech impaired, call 1-800-688-2080.
NOTE: When writing or calling about a service problem,
please include the following information:
a. Your name, address and telepohone number;
b. Model number and serial number;
c. Name and address of your dealer or servicer;
d. A clear description of the problem you are having;
e. Proof of ourchase (sales receipt).
♦ User’s guides, service manuals, and parts information are
available from Maytag Appliances Sales Company, Jenn-
Air Customer Assistance.
All specifications subject to change by manufacturer
without notice.