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ASSISTANCE OR SERVICE
When calling for assistance or service, please know the purchase
date and the complete model and serial number of your
appliance. This information will help us to better respond to your
request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. Factory specified parts will fit
right and work right because they are made with the same
precision used to build every new appliance. To locate factory
specified replacement parts in your area, call us or your nearest
designated service center.
In the U.S.A.
If the problem is not due to one of the items listed in
the “Troubleshooting” section…
Call the dealer from whom your appliance was purchased, or call
Jenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate an
authorized service company. When calling, please know the
purchase date and the complete model and serial number of your
appliance. Be sure to retain proof of purchase to verify warranty
status.
If the dealer or service company cannot resolve your problem,
write to:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Web address: www.jennair.com
Or call: 1-800-JENNAIR (1-800-536-6247)
U.S. customers using TTY for deaf, hearing impaired or speech
impaired, call: 1-800-688-2080.
NOTE: When writing or calling about a service problem, please
include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description of the problem you are having.
5. Proof of purchase (sales receipt).
User’s guides, service manuals and parts information are
available from Jenn-Air Brand Home Appliances, Customer
eXperience Center.
In Canada
If the problem is not due to one of the items listed in
the “Troubleshooting” section…
Call the dealer from whom your appliance was purchased, or call
Jenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate an
authorized service company. When calling, please know the
purchase date and the complete model and serial number of your
appliance. Be sure to retain proof of purchase to verify warranty
status.
If the dealer or service company cannot resolve your problem,
write to:
Jenn-Air Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
Web address: www.jennair.ca
Or call: 1-800-JENNAIR (1-800-536-6247).
NOTE: When writing or calling about a service problem, please
include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description of the problem you are having.
5. Proof of purchase (sales receipt).
User’s guides, service manuals and parts information are
available from Jenn-Air Brand Home Appliances, Customer
eXperience Centre.
Accessories
Blower Motor Systems (1 system is required)
NOTE: Internal Blower Motor Systems: UXB0600DYS - 600 CFM
Internal Blower Motor System is for use in the 36" (91.4 cm) hood
liner above a cooktop with a maximum of 65,000 Btus.
Use UXB1200DYS - 1200 CFM Internal Blower Motor System
above cooktops rated higher than 65,000 Btus.
600 CFM Internal Blower Motor System - Order Model Number
UXB0600DYS
1200 CFM Internal Blower Motor System - Order Model Number
UXB1200DYS
1200 CFM In-Line Blower Motor System - Order Model Number
UXI1200DYS
Spacer Kits (contain [2] spacers and [8] screws)
42" (106.7 cm) cabinet opening - Order Part Number W10646268
48" (121.9 cm) cabinet opening - Order Part Number W10646269