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■ Cooktop light: The cooktop light bulb is located on the
underside of the microwave oven, and is replaceable. Remove
bulb cover screw, and open the bulb cover. Replace bulb,
close bulb cover, and secure with screw.
■ Cavity light: The cavity light bulb is located behind the vent
grille at the top front of the microwave oven, under the bulb
cover, and is replaceable. Remove two screws on the vent
grille, tilt the grille forward, and lift it out. Open bulb cover and
replace bulb. Close bulb cover, replace vent grille, and secure
with screws.
Troubleshooting
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
www.jennair.com
Microwave oven will not operate
Check the following:
■ Household fuse or circuit breaker
If a household fuse has blown or a circuit breaker has tripped,
replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■ Magnetron
Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100%
cooking power. If water does not heat, try the steps in the
bullets below. If microwave oven still does not operate, call
for service.
■ Door
Firmly close door. On some models, if a packaging spacer is
attached to inside of the door, remove it, then firmly close door.
If a message about the door appears in the display, the door
has been closed for 5 minutes or more without the microwave
oven being started. This occurs to avoid unintended starting of
the microwave oven. Open and close the door, then start
the cycle.
■ Control
Make sure control is set properly. Make sure Control Lock is off.
Make sure Demo Mode (on some models) is off.
Arcing in the microwave oven
Check the following:
■ Soil buildup
Soil buildup on cavity walls, microwave inlet cover, cooking
rack supports, and area where the door touches the frame can
cause arcing. See “General Cleaning” in “Microwave Oven
Care” section.
Display shows messages
■ A flashing “:” or “PF” means there has been a power failure.
Reset the clock.
■ A letter followed by a number is an error indicator. Call for
assistance.
Fan running during cooktop usage
■ This is normal. The microwave oven’s cooling fan (on some
models), which is separate from the vent fan, automatically
comes on during microwave oven operation to cool the
microwave oven. It may also automatically come on and cycle
on and off to cool the microwave oven’s controls while the
cooktop below is being used.
Radio, TV or cordless phone interference
Check the following:
■ Proximity
Move the receiver away from the microwave oven, or adjust the
radio or TV antenna.
■ Soil
Make sure the microwave oven door and sealing surfaces are
clean.
■ Frequency
Some 2.4 GHz-based cordless phones and home wireless
networks may experience static or noise while microwave
oven is on. Use a corded phone, a different frequency
cordless phone or avoid using these items during microwave
oven operation.
Replacement Parts and Cleaning Supplies
Following is a list of available parts and supplies which may be purchased separately. Please refer to the cover for contact and model
identification information.
Replacement Parts
■ Glide tray
■ Glide tray support
■ Cooking rack
■ Rack clip
■ Rack support
■ Grease filter
■ Charcoal filter
■ Cooktop light bulb
■ Cavity light bulb
Cleaning Supplies
■ Heavy Duty Degreaser
■ All-Purpose Appliance Cleaner
■ Stainless Steel Cleaner and Polish