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Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation a charge will be made, even if the appliance is under guarantee.
Before contacting your local Service Force Centre, check the following points:
Something not working
SYMPTOM
4 No power to the appliance
4 The light does not come on
4 The temperature in the fridge or freezer
section is too high
4 The refrigerator door will not open
4 The compressor runs continously
4 Excessive frost and ice has built up
4 Noise
4 Water under the salad bin
SOLUTION
Check there is power at the socket.
Check there is not a power cut by checking the
household lights.
Check the fuse has not blown.
Ensure that the bulb is correctly fitted.
Replace the bulb if it has blown.
Check the door light switch is not jammed.
Check the thermostat control knob is turned
to the correct setting relative to ambient
conditions.
Check the ambient temperature is within the
appliance’s operating limits, please refer to the
installation section in this instruction book.
Relocate the appliance if necessary.
Has door just been opened? If so leave for a
few minutes to allow the air pressure to
equalise.
Adjust the thermostat control knob to give
correct temperature control. See “Setting the
temperature”.
Check that the doors are closed.
Large quantities of food have recently been
placed in the cabinet and/or door is frequently
opened.
Check that air ventilation is not obstructed.
Ensure the doors are not left open.
Check that nothing is preventing the doors
from closing.
Is the door gasket intact and clean.
Refer to normal operating sounds.
Check the drain hole is not blocked. (see
Maintenance and Cleaning).