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Something Not Working
Certain problems are due to a lack of simple maintenance or oversights, which can be solved easily without calling out an
engineer.Please carry out the following checks before contacting the extended warranty administrators see Repairs - After
Sales Service.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
Cause
If products are not cold enough or placed
incorrectly.
The door does not close tightly or it is not
shut properly.
The door does not close tightly or it is not
shut properly.
Products in big quantity to be frozen were put
in.
Products to be frozen are placed too closely to
each other.
The melting water outlet flows not into the
evaporative tray above the compressor.
Products are not wrapped properly.
Doors are not shut properly or do not close
tightly.
The thermostatic control can be set
incorrectly.
Doors are not shut properly or do not close
tightly.
Products in big quantity to be frozen were put
in.
Too warm food was put in.
The appliance is in too warm place.
Plug is not connected to the mains socket
properly.
The fuse burnt out.
The thermostatic control is not on.
There is no voltage in the mains socket. (Try to
connect another appliance into it.)
The appliance is not supported properly.
Solution
Place the products to the appropriate place.
Check if the door closes well and the
gasket is undamaged and clean.
Check if the door closes well and the
gasket is undamaged and clean.
Wait some hours and then check the
temperature again.
Place the products in a way so that cold air
could circulate among them.
Put the melting water outlet to the
evaporative tray.
Wrap the products better.
Check if the doors close well and the
gaskets are undamaged and clean.
Set the thermostat a position that gives
higher temperature.
Check if the doors close well and the
gaskets are undamaged and clean.
Wait some hours and then check the
temperature again.
Put food at max. room temperature.
Try to reduce the temperature in the room
where the appliance stands.
Connect the mains plug properly.
Change the fuse.
Start the appliance according to
instructions in chapter 'Installation'.
Call an electrician.
Check if the appliance stands stable (all the
four feet should be on the floor).
Symptom
It is too warm in the
refrigerator.
It is too warm in the
freezer.
Water flows onto the
floor.
There are too much frost
and ice.
The compressor operates
continually.
The appliance does not
work at all. Neither
cooling, nor lighting works.
The appliance is noisy.
In as much as the advice does not lead to result, call the nearest brand-mark service.