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Problem Possible cause Solution
There is too much frost
and ice.
Food are not wrapped properly. Wrap the food better.
The door is not closed correctly. Refer to "Closing the door".
The door gasket is deformed or
dirty.
Refer to "Closing the door".
The temperature in the
appliance is too low.
The Temperature regulator may
be set incorrectly.
Set a higher temperature.
The temperature in the
appliance is too high.
The Temperature regulator may
be set incorrectly.
Set a lower temperature.
The door is not closed correctly. Refer to "Closing the door".
The food temperature is too
high.
Let the food temperature
decrease to room temperature
before storage.
The temperature in the
freezer is too high.
Food is too near to each other. Store food so that there is cold air
circulation.
Large quantities of food to be
frozen were put in at the same
time.
Insert smaller quantities of food to
be frozen at the same time.
The appliance does not
operate.
The appliance is switched off. Switch on the appliance.
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
Connect another electrical
appliance to the mains socket.
Check fuse. Contact a qualified
electrician.
The door has been open to long. Close the door.
A large quantity of
drops ice covers the top
compartment inside the
appliance. .
There is too much frost and ice
on the evaporator of the
appliance, the door was open for
too long time.
Refer to "Cleaning the
evaporator".
As much as the advice does not lead to result, call the nearest brand-mark service.
Closing the door
1. Clean the door gaskets.
2. If necessary, adjust the door. Refer to
"Installation".
3. If necessary, replace the defective door
gaskets. Contact the Service Force
Centre.
Cleaning the evaporator
1. Switch off the appliance.
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