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TROUBLE SHOOTING CHART FOR ESPRESSO COFFEE
Problem
Coffee does not come
through the Espresso
filter holder
Coffee comes out too
quickly
Coffee is too weak or
watery
Coffee comes out
around the filter
holder
No steam is
generating
Causes
• Appliance was not switched on
or plugged in
• No water in Espresso water tank
• Espresso/Steam Selector Control
not in ‘Espresso’ position
• Coffee grind in filter is too fine
• Too much coffee in filter and
packed too tight
• Water tank cap is not secure,
steam escaping
• The machine has mineral deposits
and needs to be cleaned.
• Coffee grind too coarse
• Not enough coffee in filter and
not packed properly
• Coffee grind is not fine enough
• Ground coffee is stale
• Espresso filter holder is not
properly inserted in the brew head
• There are coffee grounds
around the filter holder rim
• There is too much ground
coffee in the filter
• Ground coffee has been packed
too tightly
• Appliance is not turned on
• The Espresso water tank is empty
• There is too much water in the
Espresso water tank (no room
for steam)
• Espresso/Steam Selector control
not in ‘STEAM’ position
Easy solution
• Ensure the machine is plugged in
and switched on at the power outlet.
• Refer to filling the Espresso
water tank on Page 4.
• Turn the Espresso/Steam Selector
Control to the ‘Espresso’ position.
• Ensure you use a suitable grind.
Refer to ‘The grind’ on page 10.
• Refer to preparing the coffee on
page 5.
• Refer to filling the water tank
on Page 5.
• Please refer to page 12
‘Removal of mineral deposits’.
• Ensure you use a suitable grind.
Refer to ‘The grind’ on page 12.
• Refer to preparing the coffee on
page 5.
• Ensure you use a suitable grind.
Refer to ‘The grind’ on page 10.
• Refer to inserting the filter
holder on page 5.
• Clean any excess coffee from
the rim of the filter holder to
ensure a proper fit into the
brew head.
• Refer to preparing the coffee on
page 5.
• Refer to preparing the coffee on
page 5.
• Ensure the machine is plugged
in, switched on at the power
outlet and the Espresso/Steam
Selector Control is in the
‘STEAM’ position.
• Refer to filling the water tank
on Page 5.
• Refer to filling the water tank
on Page 5.
• Turn the Espresso/Steam Selector
Control to the ‘STEAM’ position.
STORAGE
• Ensure the Espresso/Steam Selector
Control and the Filtered Coffee
button are both in the ‘STANDBY’
position, switch the coffee maker off at
the power outlet and unplug.
• Ensure all water has been removed
from the Espresso water tank and the
Drip Filter water tank.
• Remove and wash the Espresso filter
holder and filter, drip tray and small
carafe in warm, soapy water. Rinse in
clean water and dry thoroughly.
• Remove and wash the Drip filter
holder, mesh filter basket, water tank,
large carafe and lid in warm, soapy
water. Rinse and dry thoroughly.
• Replace all parts back into position in
the coffee maker and close the water
tank lids.
• Store upright on the bench top or in a
cupboard.
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