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There is interior moisture buildup
Are the air vents blocked in the refrigerator? Remove any
objects from in front of the air vents. See the "Ensuring
Proper Air Circulation" section for the location of air vents.
• Are the door(s) opened often? Avoid humidity buildup by
getting all items out at one time, keeping food organized, and
closing the door as soon as possible.
• Is the room humid? It is normal for moisture to build up
inside the refrigerator when the room air is humid.
• Is the food packaged correctly? Check that all food is
securely wrapped. Wipe off damp food containers before
placing in the refrigerator.
• Are the controls set correctly for the surrounding
conditions? See the "Setting or Using the Controls" section.
• Was a self-defrost cycle completed? It is normal for
droplets to form after the refrigerator self-defrosts.
The doors will not close completely
Are food packages blocking the door open? Rearrange
containers so that they fit more tightly and take up less
space.
Is the ice bin or ice bucket out of position? For models
with an interior ice bin, push the ice bin in all the way. If the
ice bin does not go in all the way, it may not be put in straight.
Pull it out and try again. For models with an ice bucket
located on the freezer door, the bucket should sit level. To
remove the bucket, press the release button on the right side
of the bucket and lift straight up. Replace the bucket in the
door making sure it is properly aligned and snapped securely
into place. See the "Ice Maker and Storage Bin/Bucket"
section.
Are the pans, shelves, bins, or baskets out of position?
Put the crisper cover and all pans, shelves, bins, and baskets
back into their correct positions. See the "Crisper and Crisper
Covers" section for more information.
• Are the gaskets sticking? Clean gaskets according to the
directions in the "Cleaning" section.
• Does the refrigerator wobble or seem unstable? Level the
refrigerator. See the "Door Closing" or "Leveling Refrigerator"
section, depending on your model.
• Were the doors removed during product installation and
not properly replaced? Remove and replace the doors
according to the "Door Removal" section on some models, or
call a qualified service technician.
The doors are difficult to open
• Are the gaskets dirty or sticky? Clean gaskets according to
the directions inthe "Cleaning" section.
Computer Troubleshooting (on some models)
See the "Computer and Software User Guide" for information
regarding your computer system.
SERVICE
the U SAo
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore®appliance is designed and manufactured for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That's when
having a Master Protection Agreement can save you money and
aggravation.
Purchase a Master Protection Agreement now and protect
yourself from unexpected hassle and expense.
The Master Protection Agreement also helps extend the life of
your new appliance. Here's what's included in the Agreement:
Expert service by our 12,000 professional repair specialists
v' Unlimited service and no charge for parts and labor on all
covered repairs
v' "No-lemon" guarantee - replacement of your covered
product if more than three product failures occur within twelve
months
v' Product replacement if your covered product can't be fixed
v' Annual Preventive Maintenance Check at your request - no
extra charge
v' Fast help by phone - non-technical and instructional
assistance on products repaired in your home, plus convenient
repair scheduling
v' Power surge protection against electrical damage due to
power fluctuations
v' Rental reimbursement if repair of your covered product
takes longer than promised
Once you purchase the Agreement, a simple phone call is all that
it takes for you to schedule service. You can call anytime day or
night, or schedule a service appointment online.
Sears has over 12,000 professional repair specialists, who have
access to over 4.5 million quality parts and accessories. That's
the kind of professionalism you can count on to help prolong the
life of your new purchase for years to come. Purchase your
Master Protection Agreement today!
Some limitations and exclusions apply. For prices and
information call 1-800-827-6655.
Sears Installation Service
For Sears guaranteed professional installation of home
appliances and items like garage door openers and water
heaters, in the U.S.A. call 1-800-4-MY-HOME ®.
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