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The ice dispenser will not operate properly
• If the ice storage bin is located on the door, remove the
temporary shield from underneath the ice storage bin. See
"Ice Maker and Storage Bin."
• Freezer door closed completely? Close the door firmly. If it
does not close completely, see "The doors will not close
completely."
• Ice bin installed correctly? Be sure the ice bin is firmly in
position.
• New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
• Ice stuck in the delivery chute? Use a plastic utensil to clear
the delivery chute.
• Has the wrong ice been added to the bin? Use only cubes
produced by the current ice maker.
• Has the ice melted around the auger (metal spiral) in the
ice bin? Empty the ice container. Use warm water to melt the
ice if necessary.
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
Is the ice dispenser stalling while dispensing "crushed"
ice? Change the ice button from "crushed" to "cubed." If
cubed ice dispenses correctly, depress the button for
"crushed" ice and begin dispensing again.
Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.
The water dispenser will not operate properly
• Freezer door closed completely? Close the door firmly. If it
does not close completely, see "The doors will not close
completely."
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
Is the water pressure at least 30 psi (207 kPa)? The water
pressure to the home determines the flow from the dispenser.
See "Water Supply Requirements."
Kink in the home water source line? Straighten the water
source line.
New installation? Flush and fill the water system.
Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed.
Is a reverse osmosis water filtration system connected to
your cold water supply? See "Water Supply Requirements"
in either the Installation Instructions or the Use & Care Guide.
Water is leaking from the dispenser
NOTE: One or two drops of water after dispensing is normal.
• Glass not being held under the dispenser long enough?
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser lever.
• New installation? Flush the water system. See "Prepare the
Water System" or "Water and Ice Dispensers."
• Recently changed water filter? Flush the water system. See
"Prepare the Water System" or "Water and Ice Dispensers."
The dispenser water is not cool enough
NOTE: Water from the dispenser is chilled to only 50°F (10°C).
• New installation? Allow 24 hours after installation for the
water supply to cool completely.
Recently dispensed large amount of water? Allow
24 hours for water supply to cool completely.
Water not been recently dispensed? The first glass of water
may not be cool. Discard the first glass of water.
Refrigerator connected to a cold water pipe? Make sure
the refrigerator is connected to a cold water pipe. See "Water
Supply Requirements."
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