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Troubleshooting
My Freezer is Too Warm...
Make sure the door is fully closed.
• Level the freezer to ensure proper door seal
Clean the condenser coils on the back to improve
function.
Moisture Collects on the Outside...
• Reduce the time the door is open. Frequent door
openings in humid conditions will cause this condition.
Make sure the door seal is tight and level freezer to
ensure proper door seal.
Parts List
Model 564.9235012
When ordering, use Kenmore part numbers, NOT the
illustration numbers.
Illus, No, Part No, Description
1 300031 Top Hinge Assembly
• 2 302314 Clamp, Thermo bulb
3 302224 Hinge Bottom
4 300885 Leg (2)
5 301918 Case Wire Splicer
6 302316 Thermostat
7 302315 Bracket, Thermostat
8 301861 Door Liner
9 301734 Door Gasket Assembly
10 301862 Foamed Door Assembly
11 301843 Mascot
12 300502 Bracket
13 301739 Condenser Assembly
14 302304 Dryer
15 302202 Clip Relay Cover
16 302201 Relay Cover
17 302122 PTC Thermistor
18 300158 Power Supply Cord
19 302310 Compressor
20 300430 Grommet
21 302254 Plate Cabinet Base
22 302257 Trim Evap. Upper
23 302256 Trim Evap. Lower (2)
24 301751 Evaporator Assembly
26 301719 Trim Evap. Bushing
28 302123 Running Capacitor
29 300033 Hinge Cap
12
My Freezer is Noisy...
Make sure the cabinet is resting squarely on the floor
on all four corners without touching a wall or other
surfaces.
• Make sure the condenser coils on the back are free of
lint and dust.
Some noises, such as the refrigerant gurgling as it
passes through tubes and the compressor hum
clicking on and off, are normal."
There is an Odor in My Freezer...
• Check for spoiled food.
Clean interior per Cleaning instructions.
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Parts Not Illustrated
302312 Insulation Door
302353 Owner's Manual
302206 Technical Sheet
302311 FTC Label