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Before You Call
Solutions to Common Problems
OCCURRENCE POSSIBLE CAUSE/SOLUTION
Oven smokes excessively during broiling. Meat is too close to the broil burner. Reposition the oven rack to provide more clearance
between the meat and the broiler.
Meat not properly prepared. Remove excess fat from meat. Slash remaining fatty edges
to prevent curling, but do not cut into the lean.
Broiler pan used without insert or insert covered with foil. DO NOT use the broiler pan
without the insert or cover the insert with foil.
Oven control beeps and displays any F
code error (for example Fll),
Poor baking results.
Self-Cleaning cycle does not work.
Soil is not completely removed.
Flames inside oven or smoking from vent.
Broiler drawer needs to be cleaned. Excessive smoking is caused by a build-up of grease
or food spatters. If the broiler is used often, clean on a regular basis.
Broiler drawer is open. Drawer/door should be closed when broiling.
Electronic control has detected a fault condition. Press STOP/C LEAR to clear the display
and stop beeping. Reprogram oven. If fault recurs, record fault number. Press STOP/
CLEAR and call 1-800-4-MY-HOME® for assistance (See back cover).
Many factors affect baking results. Make sure the proper rack position is used. Center
food in the oven and space pans to allow air to circulate. Allow the oven to preheat to
the set temperature before placing food in the oven. Try adjusting the recipe's
recommended temperature or baking time. If you feel the oven is cooking too hot or cool,
see Adjusting Your Oven Temperature.
Controls are not set properly. Follow instructions in Self-Cleaning section.
Self-cleaning cycle was interrupted. Stop time must be set 2 to 4 hours past the start time.
Follow steps under "Stopping or Interrupting a Self-Clean Cycle" under Self Cleaning.
Failure to clean bottom front, top of oven or door areas outside oven seal. These areas
are not in the self-cleaning area, but get hot enough to burn on residue. Clean these
areas before starting the self-clean cycle. Burned-on residue may be cleaned with a stiff
nylon brush and water or a nylon scrubber. Be careful not to damage the oven gasket.
Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time.
Excessive spillovers in oven. This is normal, especially for pie spillovers or large
amounts of grease on the oven bottom. Wipe up excessive spillovers before starting the
self-clean cycle. If flames or excessive smoke are present, stop the self-clean cycle and
follow the steps under "Stopping or Interrupting the Self-Clean Cycle" in the Self
Cleaning section.
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