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Not dispensing water. The dispenser panel is locked. Press and hold the Lock button for 3 seconds
to unlock the control panel and dispenser.
New installation. Flush and fill the water system.
Refrigerator or freezer doors are not closed Water will not dispense if any of the
properly, refrigerator doors are left open.
The refrigerator is not connected to a water Connect the refrigerator to the water supply
supply or the supply shutoff valve is not and turn the water shutoff valve fully open.
turned on.
Home filter or reverse osmosis system is used. This can decrease water pressure. For optimal
operation, do not connect the supply line to
a reverse osmosis system. (Refer to Water
Pressure section.)
The dispenser is not set for water dispensing. The dispenser can be set for ice or water.
Make certain that the control panel is set for
the proper operation. Press the Water button
on the control panel to dispense water.
The water filter needs to be changed.
The doors are
difficult to open.
Frozen food
in refrigerator
compartment.
The gaskets are dirty or sticky.
The door is reopened within a short time after
having been opened.
The temperature control in the refrigerator
compartment is set too cold.
Refrigerator is installed in a cold location.
The water filter should be changed every 6
months or more often depending on usage.
The water filter can become blocked over
time with foreign particles and reduce the
water pressure.
Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
When you open the door, warmer air enters
the refrigeraton As the warm air cools, it can
create a vacuum. If the door is hard to open,
wait one minute to allow the air pressure to
equalize, then see if it opens more easily.
Press the Refrigerator Temp. button to set
the refrigerator compartment to a warmer
temperature.
When room temperature is below 41°F (5°C),
food can freeze. The refrigerator should not
be operated in temperatures below 55°F
(13°C).
Food with a high water content was placed Place food with a high water content toward
too close to the cold air discharge vent. the front of the refrigerator.
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