Filter
Top Products
16
17
WARRANTY
LIMITED THREE-YEAR
WARRANTY
We warrant that this Cuisinart product will be free of
defects in materials or workmanship under normal
home use for 3 years from the date of original
purchase. This warranty covers manufacturer’s
defects including mechanical and electrical defects.
It does not cover damage from consumer abuse,
unauthorized repairs or modifications, theft, misuse,
or damage due to transportation or environmental
conditions.
Products with removed or altered identification
numbers will not be covered. This warranty is not
available to retailers or other commercial
purchasers or owners. If your Cuisinart product
should prove to be defective within the warranty
period, we will repair it or replace it if necessary. For
warranty purposes, please register your product
online at www.cuisinart.ca to facilitate verification of
the date of original purchase and keep your original
receipt for the duration of the limited warranty. This
warranty excludes damage caused by accident,
misuse or abuse, including damage caused by
overheating, and it does not apply to scratches,
stains, discolouration or other damage to external
or internal surfaces that does not impair the
functional utility of the product. This warranty also
expressly excludes all incidental or consequential
damages.
Your Cuisinart product has been manufactured to
the strictest specifications and has been designed
for use only in 120 volt outlets and only with
authorized accessories and replacement parts. This
warranty expressly excludes any defects or
damages caused by attempted use of this unit with
a converter, as well as use with accessories,
replacement parts or repair service other than those
authorized by Cuisinart.
If the appliance should become defective within the
warranty period, do not return the appliance to the
store. Please contact our Customer Service Centre:
Toll-free phone number:
1-800-472-7606
Address:
Cuisinart Canada
100 Conair Parkway
Woodbridge, Ont. L4H 0L2
Email: consumer_Canada@conair.com
Model: SS-300C
To facilitate the speed and accuracy of your return,
please enclose:
• $10.00forshippingandhandlingoftheproduct
(cheque or money order)
• Returnaddressandphonenumber
• Descriptionoftheproductdefect
• Productdatecode*/copyoforiginalproofof
purchase
•Anyotherinformationpertinenttotheproduct’s
return
*Productdatecodecanbefoundontheunderside
of the base of the product. The product date
code is a 4 or 5 digit number. Example, 90630
would designate year, month & day (2009, June
30th).
Note: We recommend you use a traceable, insured
delivery service for added protection. Cuisinart will
not be held responsible for in-transit damage or for
packages that are not delivered to us. To order
replacement parts or accessories, call our
Customer Service Centre at 1-800-472-7606. For
more information, please visit our website at
www.cuisinart.ca.
TROUBLESHOOTING
PROBLEM SOLUTION:
Brewer does not have
power.
Plug brewer into an independent outlet.
Make sure the brewer is securely plugged in.
Plug into a different outlet.
Reset your home’s circuit breaker.
Confirm the power has been turned on and the brew and
hot water indicators are flashing.
Brewer will not brew. Turn off and unplug the brewer for 30 seconds or more.
When you plug the brewer back in, be sure to turn the
power back on.
If the Add Water indicator is illuminated, check to make sure
the water reservoir is properly filled. If not add desired
amount of water (6 to 10 ounces).
Make sure water has fully drained from the water reservoir
into the brewer by lifting the brewing head.
Make sure the water filter compartment cover is securely in
place by turning clockwise to close tightly.
The exit needle may be clogged (see page 14).
If the Add Water indicator is illuminated even after adding 6
to 10 ounces of water to the water reservoir and water has
fully drained into the brewer, contact Customer Service at
1-800-472-7606.
Chlorine or mineral
taste in coffee.
Consider using bottled water, filtered water or the Cuisinart
Charcoal Water Filer.
Doesn’t brew a full cup. Water may not have fully drained from the water reservoir
into the brewer. Check to see if there is water remaining in
the reservoir. If there is, lift the brewing head to drain water
into the brewer.
Turn off and unplug the brewer for 30 seconds or more.
When you plug the brewer back in, be sure to turn the
power back on.
The exit needle may be clogged (see page 14).
Clean the K-Cup
®
holder brewing chamber (refer to
“Cleaning & Maintenance” page 13).
De-scale the brewer (refer to page 14).
If you have repeated the de-scaling procedure two times
and it is still brewing only a partial cup, contact Customer
Service at 1-800-472-7606.
Coffee is too weak or
watery.
Consider brewing a smaller cup size or try an Extra Bold
K-Cup
®
. It has 30% more ground coffee in each portion
pack.