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The water dispenser will not operate properly
■ Has the water system not filled? The water system needs
to be filled the first time it is used. Use a sturdy container to
depress the water dispenser until water begins to flow.
Dispense and discard 2 to 3 gal. (8 to 12 L) of water. This will
take approximately 5 minutes and will help clear air from the
line. Additional flushing may be required in some households.
See “Water Dispenser.”
■ Is the water shutoff valve not turned on or the water line
connected at the source? Be sure the water shutoff valve is
turned on and the water source is connected to the
refrigerator. See “Connect the Water Supply.”
■ Is the water shutoff valve clogged or incorrectly installed?
See “Connect the Water Supply.” If clogging or installation is
not a problem, call for service or contact a plumber.
■ Is there a kink in the home water source line? If you find or
suspect a kink in the water line, contact a licensed, qualified
plumber.
■ Is there a water filter installed on the refrigerator? The
filter may be clogged or incorrectly installed. First, check the
filter installation instructions to ensure that the filter was
installed correctly and is not clogged. If installation or
clogging is not a problem, call for service.
■ Is a reverse osmosis water filtration system connected to
your cold water supply? See “Water Supply Requirements.”
Water flow from the dispenser decreases noticeably
■ Is there a water filter installed on the refrigerator? The
filter may be full or incorrectly installed. Depending on your
model, remove the water filter cartridge. See “Water Filtration
System.” Operate the dispenser. If the water flow increases
noticeably, your filter is full and needs to be replaced.
Water leaking from the dispenser
■ Is the glass not being held under the water dispenser long
enough? Hold the container under the water dispenser 2 to
3 seconds after releasing the dispenser lever. Water may
continue to dispense during this time.
■ Is there a water filter installed on the refrigerator? The
water filtration system may have air in the lines, causing water
to drip. Additional flushing may help clear air from the lines.
Normal dispenser use should flush air from the lines within
24 to 72 hours.
The dispenser water is not cool enough
■ Has the refrigerator been newly installed? Allow 24 hours
for the refrigerator to cool completely.
■ Has a large amount of water been recently dispensed?
Allow 24 hours for the water to cool completely.
■ Has water not been recently dispensed? The first glass of
water may not be cool. Discard the first glass of water.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the automatic
exterior moisture control.
Temperature is too warm
■ Are the air vents blocked in either compartment? This
prevents cold air movement between the compartments.
Move objects away from the air vents. See “Ensuring Proper
Air Circulation” for air vent locations.
■ Are the door(s) opened often? The refrigerator will warm
when this occurs. Keep the refrigerator cool by getting all
items out at one time, keeping food organized, and closing
the door as soon as possible.
■ Has a large amount of food just been added to the
refrigerator or freezer? Adding a large amount of food
warms the refrigerator. It can take several hours for the
refrigerator to return to the normal temperature.
■ Are the controls set correctly for the surrounding
conditions? See “Using the Control(s),” depending on your
model.
There is interior moisture buildup
■ Are the air vents blocked in the refrigerator? Remove any
objects from in front of the air vents. See “Ensuring Proper Air
Circulation” for air vent locations.
■ Are the door(s) opened often? Avoid humidity buildup by
getting all items out at one time, keeping food organized, and
closing the door as soon as possible.
■ Is the room humid? It is normal for moisture to build up
inside the refrigerator when the room air is humid.
■ Is the food packaged correctly? Check that all food is
securely wrapped. Wipe off damp food containers before
placing them in the refrigerator.
■ Is the control set correctly for the surrounding
conditions? See “Using the Control(s),” depending on your
model.
■ Was a self-defrost cycle completed? It is normal for
droplets to form after the refrigerator self-defrosts.
The doors are difficult to open
■ Are the gaskets dirty or sticky? Clean gaskets and the
surface that they touch. Rub a thin coat of paraffin wax on the
gaskets following cleaning.
The doors will not close completely
■ Are food packages blocking the door open? Rearrange
containers so that they fit more tightly.
■ Is the ice bin out of position? Push the ice bin in all the way.
■ Are the crisper cover, pans, shelves, bins, or baskets out
of position? Put these items into their correct positions. See
“Refrigerator Features” for more information.
■ Are the gaskets sticking? Clean gaskets and the surface
that they touch. Rub a thin coat of paraffin wax on the
gaskets following cleaning.
■ Does the refrigerator wobble or seem unstable? Level the
refrigerator. See “Adjust the Doors.”
■ Were the doors removed during product installation and
not properly replaced? Remove and replace the doors
according to “Refrigerator Doors,” or call a qualified service
technician.