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How To Arrange For Service – USA Only
If the coffee grinder is operated in
the 50 United States or the District of
Columbia, you may use either the
Total Replacement Warranty program
or our Standard First Year Warranty
program. (See pages 2 and 6.)
Residents of Puerto Rico must use
the Standard First Year Warranty
program. You may also use the
information listed under Standard
First Year Warranty to arrange for
service after your warranty expires.
Standard First Year Warranty
(Required Warranty Service for Puerto Rico)
After the warranty period you may
use any servicer you like, but we
recommend Authorized KitchenAid
Service. If you are unable to obtain
satisfactory service in this manner,
contact the Customer Satisfaction
Center, KitchenAid Portable
Appliances, P.O. Box 218, St. Joseph,
Michigan 49085-0218. Call toll-free:
1-800-541-6390, 8 a.m. to 8 p.m.,
Monday through Friday, 9 a.m. to
3 p.m., Saturday, Eastern time.
Take the coffee grinder or ship
prepaid and insured to the nearest
Authorized Service Center (nearest
Authorized Service Center location
can be obtained by calling 1-800-
541-6390, 8 a.m. to 8 p.m., Monday
through Friday, 9 a.m. to 3 p.m.,
Saturday, Eastern time.) Your repaired
coffee grinder will be returned to you
prepaid and insured. During the
warranty period, all local service must
be handled by an Authorized
KitchenAid Service Center.
How To Arrange For Service – Outside The USA
To arrange for service for units
operated outside the 50 United
States, District of Columbia and
Puerto Rico, consult your local
KitchenAid dealer or the store where
you purchased the coffee grinder for
information on how to obtain service
locally.
If You Need Service or Assistance
KEEP A COPY OF THE SALES
RECEIPT SHOWING THE DATE OF
PURCHASE. PROOF OF PURCHASE
WILL ASSURE YOU OF IN-WARRANTY
SERVICE.
If your coffee grinder should
malfunction or fail to operate,
check the following:
- Is the coffee grinder plugged in?