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Hassle-Free Replacement Warranty – Canada
We’re so confident the quality of our
products meets the exacting standards of
the KitchenAid
®
brand that, if your coffee
maker should fail within the first year of
ownership, KitchenAid Canada will replace
your coffee maker with an identical or
comparable replacement. Your replacement
unit will also be covered by our one year
limited warranty. Please follow these
instructions to receive this high-quality
service.
If your KitchenAid
®
coffee maker should fail
within the first year of ownership, take the
coffee maker or ship collect to an
Authorized KitchenAid Service Centre. In the
carton include your name and complete
shipping address along with a copy of the
proof of purchase (register receipt, credit
card slip, etc.). Your replacement coffee
maker will be returned prepaid and insured.
If you are unable to obtain satisfactory
service in this manner call our toll-free
Customer eXperience Centre at
1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
How to Arrange for Warranty Service in Puerto Rico
Your KitchenAid
®
coffee maker is covered by
a one-year limited warranty from the date of
purchase. KitchenAid will pay for
replacement parts and labor costs to correct
defects in materials and workmanship.
Service must be provided by an Authorized
KitchenAid Service Center.
Take the coffee maker or ship prepaid and
insured to an Authorized KitchenAid Service
Center. Your repaired coffee maker will be
returned prepaid and insured. If you are
unable to obtain satisfactory service in this
manner, call toll-free 1-800-541-6390 to
learn the location of a Service Center near
you.
How to Arrange for Service after the Warranty Expires – All Locations
Before calling for service, please review the
“Troubleshooting” section.
For service information in the 50 United
States, District of Columbia, and Puerto
Rico,
call toll-free 1-800-541-6390.
Or write to:
Customer Satisfaction Center
KitchenAid Portable Appliances
P.O. Box 218, St. Joseph, MI 49085-0218
Or contact an Authorized Service Center
near you.
For service information in Canada,
call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
How to Arrange for Service Outside these Locations
Consult your local KitchenAid dealer or the
store where you purchased the coffee
maker for information on how to obtain
service.
For service information in Mexico,
call the KitchenAid
®
line 01-800-002-2767
How to Order Accessories and Replacement Parts
To order accessories or replacement
parts for your coffee maker in the 50
United States, District of Columbia, and
Puerto Rico,
call toll-free 1-800-541-6390 Monday
through Friday, 8 a.m. to 8 p.m. (Eastern
Time), or Saturday, 10 a.m. to 5 p.m.
Or write to:
Customer Satisfaction Center
KitchenAid Portable Appliances
P.O. Box 218
St. Joseph, MI 49085-0218
To order accessories or replacement
parts for your coffee maker in Canada,
call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
To order accessories or replacement
parts for your coffee maker in Mexico,
call the KitchenAid
®
line 01-800-002-2767