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First try the solutions suggested here and possibly
avoid the cost of a service call...
DISHWASHER IS NOT OPERATING
PROPERLY
Dishwasher does not run or stops during a
cycle
• Is the lid closed tightly and latched?
• Is the right cycle selected? Refer to the “Cycle
Selection Charts”.
• Is there power to the dishwasher? Has a
household fuse blown or circuit breaker
tripped?
• Has the Ground Fault Circuit Interrupter (GFCI)
tripped? Indicator should be in “1” position (See
“How to test Ground Fault Circuit Interrupter
(GFCI)” section).
• Has the motor stopped due to an overload? The
motor automatically resets itself within a few
minutes. If it does not restart, call for service.
• Is the Drain stopper closed? If it is not closed
properly, water indicator indicates there is no
water in dishwasher. Failure mode is activated
(See Service Instruction”). Reset program, install
Drain stopper properly and restart program.
Dishwasher will not fill
• Is the water shut-off valve (if installed) turned
on?
Dishwasher seems to run too long
• Is the water supplied to the dishwasher hot
enough? The dishwasher runs longer while
heating water
• A delay automatically occurs in some wash and
rinse cycles until the water reaches the proper
temperature.
Water remains in the dishwasher
• Is the cycle complete
Odour in the dishwasher
• Are dishes washed only every 2 or 3 days? Run
a rinse cycle once or twice a day until you have
a full load.
DISHES ARE NOT COMPLETELY CLEAN
Food soil left on the dishes
• Is the dishwasher loaded correctly? Refer to the
“Dishwasher Loading” section.
• Is the water temperature too low? For best
dishwashing results, water should be 49°C
(120°F) as it enters the dishwasher.
• Did you use the correct amount of fresh
detergent? Use recommended dishwasher
detergents only. For best results use “3 in 1” or
“4 in 1” tablets. Refer to the “Detergent Use”
section.
• Is the pump or spray arm clogged by labels from
bottles and cans? If you wash bottles and cans in
your dishwasher, check for labels clogging the
pump or spray arm.
• Are high suds slowing the wash arm? Never use
soap or laundry detergents. Use recommended
dishwasher detergents only.
SPOTS AND STAINS ON DISHES
Spotting and filming on dishes
• Is your water hard or is there a high mineral
content in your water? Conditioning the final
rinse water with a liquid rinse aid helps
eliminate spotting and filming. Keep the rinse aid
dispenser filled or use “4 in 1” tablets (try to
avoid using “4 in 1” tablets and filled rinse aid
dispenser).
• Is the water temperature too low? For best
dishwashing results, water should be 49°C
(120°F) as it enters the dishwasher.
NOTE:
To remove spots and film from dishes, try a white
vinegar rinse. The procedure is intended for
occasional use only. Vinegar is an acid and using it
too often could damage your dishwasher.
1. Wash and rinse dishes. Remove all silverware or
metal items.
2. Put 1 cup (250 ml) white vinegar in a glass or
dishwasher-safe measuring cup on the rack.
3. Run the dishwasher through a complete washing
cycle. Do not use detergent. Vinegar will mix
with the wash water.
Troubleshooting
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