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Requesting Assistance or Service
If you need assistance or service in Canada:
Call the KitchenAid Consumer
Assistance Center toll free:
8:30 a.m. - 6 p.m. (EST) at
1-800-461-5681. Our
consultants are available
to assist you.
When calling:
Please know the purchase date, and the
complete model and serial number of your
appliance (see the “A Note to You” section).
This information will help us to better
respond to your request.
Our consultants provide assistance with:
• Features and specifications on our full line
of appliances.
• Accessory and repair parts sales.
• Specialized customer assistance
(French speaking, hearing impaired,
limited vision, etc.).
• Referrals to local dealers, service
companies, and repair parts distributors.
KitchenAid designated service
technicians are trained to fulfill the
product warranty and provide after-
warranty service, anywhere in Canada.
To locate the KitchenAid designated
service company in your area, you can
also look in your telephone directory
Yellow Pages.
If you need service:
Contact Inglis Limited Appliance Service from anywhere in Canada at 1-800-807-6777.
If you need replacement parts
If you need to order replacement parts,
we recommend that you only use factory
specified parts. These parts will fit right
and work right, because they are made
with the same precision used to build
every new KITCHENAID
®
appliance. To
locate factory specified replacement parts
in your area, call our Consumer Assistance
Center telephone number or your nearest
designated service center.
If you need further assistance, you can
write to KitchenAid with any questions or
concerns at:
Consumer Relations Department
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N3A7
Please include a daytime phone number in
your correspondence.
For further assistance
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