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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■ Has a household fuse blown, or has a circuit breaker
tripped? Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
Cooktop will not operate
■ Is the control knob set correctly? Push in knob before
turning to a setting.
Excessive heat around cookware on cooktop
■ Is the cookware the proper size? Use cookware about the
same size as the surface cooking area, element or surface
burner. Cookware should not extend more than ½" (1.3 cm)
outside the cooking area.
Hot surface indicator light stays on
■ Does the hot surface indicator light stay on after controls
have been turned off? See “Hot Surface Indicator Light” in
“Cooktop Controls” section.
Cooktop cooking results not what expected
■ Is the proper cookware being used? See “Cookware”
section.
■ Is the control knob set to the proper heat level? See
“Cooktop Use” section.
■ Is the range level? Level the range. See the Installation
Instructions.
Oven door will not open
■ Has a self-clean cycle been started? The oven door is
locked during a self-clean cycle. See “Self-Cleaning Cycle”
section.
■ Is the oven control and oven door lock set? See “Locking
the Oven Control and Oven Door” section.
Oven will not operate
■ Is the electronic oven control set correctly? See
“Electronic Oven Control” section.
■ Has a delay start been set? See “More Options” section.
■ On some models, is the Control Lock set? See “Locking
the Oven Control and Oven Door” section.
■ On some models, is the Sabbath Mode set? See “Sabbath
Mode” in the “Setup” section.
Oven temperature too high or too low
■ Does the oven temperature calibration need adjustment?
See “Temp Adjust” in the “Setup” section.
Display shows messages
■ Is the display showing “FAULT DETECTED?” A fault has
been detected. Follow the displayed directions “PRESS
ENTER TO TRY AGAIN” or “DISABLE POWER TO CLEAR.” If
the fault does not clear, reappears, or “FEATURE NOT
AVAILABLE” is displayed, call for assistance or service.
■ Is “SAB” flashing?
Oven is in Sabbath Mode. To cancel, press and hold the
SETUP pad for 5 seconds.
Self-Cleaning cycle will not operate
■ Is the oven door open? Close the oven door all the way.
■ Has the function been entered? See “Self-Cleaning Cycle”
section.
■ On some models, has a delay start Self-Clean cycle been
set? See “Self-Cleaning Cycle” section.
■ Has a delay start been set? See “More Options” section.
■ Is the control in Sabbath Mode? See “Sabbath Mode” in
the “Setup” section.
■ Is the oven temperature above 400°F (205°C)?
Let the oven cool before using the self-clean cycle.
Oven cooking results not what expected
■ Is the range level? Level the range. See the Installation
Instructions.
■ Is the proper temperature set? Double-check the recipe in
a reliable cookbook.
■ Is the proper oven temperature calibration set? See “Temp
Adjust” in the “Setup” section.
■ Was the oven preheated? See “Bake,” “Broil,” or “Convect
Bake” section.
■ Is the proper bakeware being used? See “Bakeware”
section.
■ Is the oven vent blocked? See “Oven Vent” section.
■ Are the racks positioned properly? See “Positioning Racks
and Bakeware” section.
■ Is there proper air circulation around bakeware? See
“Positioning Racks and Bakeware” section.
■ Is the batter evenly distributed in the pan? Check that
batter is level in the pan.
■ Is the proper length of time being used? Adjust cooking
time.
■ Has the oven door been opened while cooking? Oven
peeking releases oven heat and can result in longer cooking
times.
■ Are baked items too brown on the bottom? Move rack to
higher position in the oven.
■ Are pie crust edges browning early? Use aluminum foil to
cover the edge of the crust and/or reduce baking
temperature.