KitchenAid KGRS807 Range User Manual


 
25
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Is the power supply cord unplugged?
Plug into a grounded outlet.
Has a household fuse blown or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the range properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
Surface burners will not operate
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
See Sealed Surface Burners section.
Is the main or regulator gas shutoff valve in the off
position?
See the Installation Instructions.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
See Sealed Surface Burners section.
On models with caps, are the burner caps positioned
properly?
See Sealed Surface Burners section.
Is propane gas being used?
The appliance may have been converted improperly.
Contact a trained repair specialist.
Surface burner makes popping noises
Is the burner wet?
Let it dry.
Burner sparks but does not light
Is there continuous sparking, but the burner does not
light?
Discontinue use of the surface burner and contact a service
technician.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.25 cm) outside the cooking area.
Cooktop cooking results not what expected
Is the proper cookware being used?
See Cookware section.
Is the control knob set to the proper heat level?
See Cooktop Controls section.
Is the appliance level?
Level the appliance. See the Installation Instructions.
Oven will not operate
Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.
Is the electronic oven control set correctly?
See Glass Touch-Activated Electronic Oven Control
section.
Has a delay start been set?
See Timed Cooking section.
On some models, is the Control Lock set?
See Control Lock section.
On some models, is the Sabbath Mode set?
See Sabbath Mode Section.
Oven burner flames are yellow or noisy
Is propane gas being used?
The appliance might have been converted improperly.
Contact a trained repair specialist.
Cooling fan runs during baking, broiling or cleaning
It is normal for the fan to automatically run while the oven is in
use or for some time after the oven is shut off to cool the
electronic control.
Oven temperature too high or too low
Does the oven temperature calibration need adjustment?
See Oven Temperature Calibration section.