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Cooking times seem too long
■ Is the cooking power set properly?
See “Microwave Cooking Power” section.
■ Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
■ Is the incoming voltage less than that specified in “Built-In
Microwave Oven Safety?”
Have a qualified electrician check the electrical system in the
home.
Radio, TV or cordless phone interference
■ Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
■ Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.
■ Is the cordless phone frequency 2.4 GHz?
Some 2.4 GHz-based cordless phones and home wireless
networks may experience static or noise while the microwave
oven is on. Use a corded phone, a different frequency
cordless phone, or avoid using these items during microwave
oven operation.
ASSISTANCE OR SERVICE
If you need service
Please refer to the warranty page in this manual.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KITCHENAID
®
appliance.
To locate factory specified parts in your area, call us or your
nearest KitchenAid designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230 or visit our website at www.kitchenaid.com.
Our Consultants Provide Assistance With:
■ Scheduling of service. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
■ Features and specifications on our full line of appliances.
■ Referrals to local dealers.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
For Further Assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Replacement Parts
Cleaning Supplies
Turntable
Part Number 8205676
Turntable Support and Rollers
Part Number 8205538
Turntable Hub
Part Number 8205539
affresh
®
Kitchen Appliance
Cleaner
Part Number W10355010
affresh
®
Stainless Steel Cleaner
Part Number W10355016
affresh
®
Stainless Steel Wipes
Part Number W10355049
Heavy Duty Degreaser
Part Number 31552A