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The ice dispenser will not operate properly
If the ice storage bin is located on the door, remove the
temporary shield from underneath the ice storage bin. See “Ice
Maker and Storage Bin.”
Check the following:
■ Is the freezer door closed completely?
■ Is the ice bin installed correctly?
■ Is there ice in the bin?
■ Has the ice frozen in the ice bin?
■ Is ice stuck in the delivery chute?
■ Has the wrong ice been added to the bin? Use only cubes
produced by the current ice maker.
■ Has the ice melted around the auger (metal spiral) in the
ice bin? Empty the ice container. Use warm water to melt the
ice if necessary.
■ Is the ice dispenser stalling while dispensing “crushed”
ice? Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
■ Has the dispenser lever been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.
The water dispenser will not operate properly
Check the following:
■ Is the freezer door closed completely?
■ Is the water shutoff valve not turned on, incorrectly installed
or clogged?
■ Is the water line connected at the source?
■ Is there a kink in the home water source line?
■ Has the water system not filled? The water system needs
to be filled the first time it is used.
■ Is the refrigerator connected to a cold water line with
water pressure of at least 30 psi (207 kPa)? The water
pressure to the home determines the flow from the dispenser.
■ Is there a water filter installed on the refrigerator? The
filter may be clogged or incorrectly installed.
■ Is a reverse osmosis water filtration system connected to
your cold water supply? See “Water Supply Requirements”
in either the Installation Instructions or the Use & Care Guide.
Water is leaking from the dispenser
Check the following:
■ Is the glass not being held under the dispenser long enough?
■ Has the water system been flushed since installation or
changing filters?
The dispenser water is not cool enough
NOTE: Water from the dispenser is chilled to only 50°F (10°C).
■ Has the refrigerator been newly installed or a large
amount of water recently dispensed? Allow 24 hours for
the refrigerator to cool completely.
■ Has water not been recently dispensed? The first glass of
water may not be cool. Discard the first glass of water.
ACCESSORIES
To order replacement filters, call 1-800-442-9991 and ask for the
appropriate part number listed below or contact your authorized
KitchenAid dealer. In Canada, call 1-800-807-6777.
Stainless Steel Cleaner and Polish:
Order Part #4396920
Standard Filter:
Order Part #4396711 (T1RFWB2)
WATER FILTER
CERTIFICATIONS
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
WARNING