Filter
Top Products
15
IN CANADA
1. If the problem is not due to one of the
items listed in the “Troubleshooting”
section*…
Contact the dealer from whom you purchased your
appliance, or call the KitchenAid Canada Consumer
Assistance Centre toll free, 8:30 a.m. – 6 p.m. (EST), at
1-800-461-5681.
If you prefer, write to:
Consumer Relations Department
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your
correspondence.
2. If you need service* …
Contact your nearest KitchenAid designated servicer
from anywhere in Canada at
1-800-807-6777.
*When asking for help or service:
Please provide a detailed description of the problems,
your appliance’s complete model and serial numbers, and
the purchase date. (See the "Warranty" section.) This
information will help us respond quickly to your request.
Before calling for assistance or service, please check the
“Troubleshooting” section. It may save you the cost of a ser-
vice call. If you still need help, follow the instructions below.
IN THE U.S.A.
1. If the problem is not due to one of the items
listed in the “Troubleshooting” section…
Call the KitchenAid Consumer Assistance Center toll
free at 1-800-422-1230. Our consultants are available to
assist you.
When calling, please know the purchase date and the
complete model and serial number of your appliance
(see the “Warranty” section).This information will help
us better respond to your request.
Our consultants provide assistance with:
• Features and specifications on our full line of appliances.
• Installation information.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Specialized customer assistance (Spanish speaking, hear-
ing impaired, limited vision, etc.).
• Referrals to local dealers, service companies, and repair
parts distributors.
KitchenAid designated service technicians are trained to
fulfill the product warranty and provide after-warranty ser-
vice, anywhere in the United States.
To locate the KitchenAid designated service company in
your area, you can also look in your telephone directory
Yellow Pages.
2. If you need replacement parts…
We recommend that you only use factory specified parts.
Factory specified parts will fit right and work right because
they are made to the same exacting specifications used to
build every new KITCHENAID
®
appliance.
To locate factory specified parts in your area, call our
Consumer Assistance Center telephone number or your
nearest designated service center.
3. For further assistance...
You can write to KitchenAid with any questions or
concerns at:
Consumer Assistance Center
KitchenAid
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
ASSISTANCE OR
SERVICE