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Dishes do not dry completely
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Dishes are not dry
Did you load your dishwasher to allow proper water
drainage? Do not overload. Refer to the “Dishwasher
Loading” section. Use a liquid rinse aid to speed drying.
Are the plastics wet? Plastics often need towel drying.
Is the rinse aid dispenser empty? Refer to the “Rinse Aid
Dispenser” section.
Did you use an air-dry or energy-saving dry option? Use a
heated drying option for dryer dishes.
Dishes are damaged during a cycle
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Chipping of dishes
Did you load the dishwasher properly? Load the dishes and
glasses so they are stable and do not strike together from
washing action. Minimize chipping by moving the rack in and
out slowly.
NOTE:
Antiques, feather-edged crystal, and similar types of
china and glassware might be too delicate for automatic
dishwashing. Wash by hand.
Noises
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Grinding, grating, crunching or buzzing sounds
A hard object has entered the wash module (on some
models). When the object is ground up, the sound should
stop.
ASSISTANCE
OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified parts. These parts will fit right and work
right, because they are made with the same precision used to
build every new KITCHENAID
®
appliance. To locate factory
specified replacement parts in your area, call our Customer
Interaction Center telephone number or your nearest designated
service center.
In the U.S.A.
Call the KitchenAid Customer Interaction Center
toll free:
1-800-422-1230.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the KitchenAid Canada Customer Interaction Center toll free:
1-800-461-5681
8:30 a.m. - 5:30 p.m. EST.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Referrals to local dealers.
For service in Canada
Call
1-800-807-6777.
KitchenAid designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
KitchenAid Canada
Customer Interaction Center
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.