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ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KITCHENAID
®
appliance.
To locate factory specified parts in your area, call us or your
nearest KitchenAid designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Replacement Parts
Built-in Kits
This countertop microwave oven can be built in by using one of
the following trim kits*. These kits are available from the dealer or
can be ordered by kit model number. See “Assistance or Service”
section for the Customer eXperience Center’s toll-free number.
*Approved, electric single microwave ovens only
Turntable
Part No. 8205147
Turntable Support/Roller
Assembly
Part No. 8205148
Turntable Rollers
Part No. 8205149
Stainless Steel Cleaner &
Polish
Part No. 8171420
KIT
SIZE
KIT MODEL NUMBERS/
COLORS
FOR INSTALLATION
OVER OVEN MODELS
24"
(61 cm)
MK1154XPQ / White
MK1154XPB / Black
MK1154XPS / Stainless
KEBI141D
KEBS147D
27"
(69 cm)
MK1157XPQ / White
MK1157XPB / Black
MK1157XPS / Stainless
KEBI171D
KEBS177D
30"
(76 cm)
MK1150XPQ / White
MK1150XPB / Black
MK1150XPS / Stainless
KEBI101D
KEBS107D