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We’re so confident
the quality of our
products meets the
exacting standards of
KitchenAid that, if your
mixer should fail within
the first year of ownership, KitchenAid
will arrange to deliver an identical or
comparable replacement to your door
free of charge and arrange to have
your “failed” mixer returned to us.
Your replacement unit will also be
covered by our one year full warranty.
Please follow these instructions to
receive this quality service.
If you reside in the 50 United
States and your KitchenAid
®
mixer
should fail within the first year of
ownership, simply call our toll-free
Customer Satisfaction Center at
1-800-541-6390, 8 a.m. to 8 p.m.,
Monday through Friday, 10 a.m. to
5 p.m., Saturday, Eastern Time. Give
the consultant your complete shipping
address. (No P.O. Box Numbers,
please.)
When you receive your replacement
mixer, use the carton and packing
materials to pack-up your “failed”
mixer. In the carton, include your
name and address on a sheet of
paper along with a copy of the proof
of purchase (register receipt, credit
card charge slip, etc.).
For a detailed explanation of
warranty terms and conditions,
including how to arrange for service
outside the United States, see pages 3
and 4.
Hassle-Free Replacement Warranty
Proof of Purchase & Product Registration
Always keep a copy of the sales
receipt showing the date of purchase
of your mixer. Proof of purchase will
assure you of in-warranty service.
Before you use your mixer, please
fill out and mail your product
registration card packed with the
unit. This card will enable us to
contact you in the unlikely event of a
product safety notification and assist
us in complying with the provisions
of the Consumer Product Safety Act.
This card does not verify your
warranty.
Please complete the following for
your personal records:
Model Number _______________________________________________________
Serial Number ________________________________________________________
Date Purchased _______________________________________________________
Store Name __________________________________________________________