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Surface burner makes popping noises
■ Is the burner wet?
Let it dry.
Burner sparks but does not light
■ Is there continuous sparking, but the burner does not
light?
Discontinue use of the surface burner and contact a service
technician.
Excessive heat around cookware on cooktop
■ Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ¹⁄₂" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■ Is the proper cookware being used?
See “Cookware” section.
■ Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■ Is the appliance level?
Level the appliance. See the Installation Instructions.
Grill and Griddle results not what expected
■ Was the grill or griddle preheated?
Preheat grill or griddle. See “Grill” or “Griddle” sections for
more information.
■ Is there proper air circulation between foods?
Space food evenly across the grill grates.
■ Are foods taking too long to cook?
Partially frozen or very cold foods will increase cooking time.
Thoroughly defrost foods.
Oven will not operate
■ Is the electronic oven control set correctly?
See “Electronic Oven Control” section.
Cooling fan runs during baking, broiling or cleaning
■ It is normal for the fan to automatically run while the oven is in
use to cool the electronic control, and may run for up to
45 minutes after oven has been turned off.
Display shows messages
■ Is the display showing “PF,” “PF id=27” or “PF id=30”?
There has been a power failure. Clear the display. See
“First Use/Power Interruption” section. On some models,
reset the clock if needed. See “Clock” section.
■ Is the display showing a letter followed by a number?
Clear the display. See “First Use/Power Interruption” section.
If the display reappears, call for service.
Self-Cleaning Cycle will not operate
■ Is the oven door open?
Close the oven door all the way.
■ Has the function been entered?
See “Self-Cleaning Cycle” section.
■ On some models, has a delay start Self-Clean cycle been
set?
See “Self-Cleaning Cycle” section.
■ Has a delay start been set?
See “Timed Cooking” section.
■ On double oven models, one of the two ovens will not
operate?
If one of the ovens are in a self-cleaning cycle, the second
oven cannot be set to a clean function until the first oven has
finished cleaning and has cooled.
Oven cooking results not what expected
■ Is the appliance level?
Level the appliance. See the Installation Instructions.
■ Is the proper temperature set?
Increase or decrease temperature 25°F (14°C).
■ Was the oven preheated?
Wait for oven to preheat before placing food in oven.
■ Is the proper bakeware being used?
See “Bakeware” section.
■ Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■ Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■ Is the batter evenly distributed in the pan?
Make sure batter is level in the pan.
■ Is the proper length of time being used?
Increase or decrease baking or roasting time.
■ Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
■ Are baked items too brown on the bottom?
Decrease oven temperature 15°F to 25°F (9°C to 14°C).
■ Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.