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DISCLAIMER
1. CAREFULLY INSPECT ALL ITEMS FOR DAMAGES BEFORE ACCEPTING
DELIVERY. NOTE ANY DAMAGES ON THE FREIGHT BILL OR EXPRESS
RECEIPT. REQUEST NAME AND SIGNATURE OF THE CARRIER’S AGENT AND
KEEP COPY TO SUPPORT YOUR CLAIM.
Upon acceptance of items, owner assumes responsibility for its safe arrival. Damages
should be reported to carrier and a claim filed. Failure to do this could result in the
carrier refusing to honor your claim. The carrier will furnish you with necessary forms
for filing a claim.
DAMAGES CAUSED DURING TRANSIT ARE NOT COVERED UNDER OUR
WARRANTY.
2. PLEASE INSPECT CONTENTS OF PACKAGE (S) CAREFULLY UPON RECEIVING!
We must be notified in writing of any damages and/or missing parts within the allocated
days upon receipt of package(s). Contact your local KOBE dealer or distributor or call
KOBE for the time limit.
CLAIMS WILL NOT BE ACCEPTED AFTER THE ALLOCATED DAYS.
NOTE: ITEMS WERE THOROUGHLY TESTED AND CAREFULLY PACKED IN OUR
FACTORY.
3. Products must be returned in good working condition with ALL original parts and
documentation packed in ALL original cartons, fillers and shipping cartons. A restocking
fee of 25% will be charged for all approved return(s).
EXCHANGES OR RETURNS MAY NOT BE ACCEPTED IF ANY PACKAGING IS
MISSING.
4. MAKE SURE TO INSPECT THE HOOD FOR DAMAGES AND DEFECTS BEFORE
INSTALLATION. Appearance flaws of the hood found after installation and not
affecting hood performance is not covered under our warranty for returns or exchanges.
Service visits not covered under warranty will carry a service charge.
A) Before Installation: Return for exchange or refund (please see above for
acceptable returns).
B) After Installation: NO exchange or refund.