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Troubleshooting
PROBLEM SOLUTION
The brew cycle stops and the indicator • The water tank is empty and the
light blinks rapidly during brewing : brew cycle has been interrupted. Fill the
water tank. Press “brew”to begin
a new cycle. When you reach
the volume required, press “brew” again
to end the preparation.
• The circuit is blocked: wait until your
coffee maker has cooled down
completely, then open the upper lid (C).
- Check that the pod holders are not
blocked. If this is the case, the pod
holders should be cleaned.
- Otherwise, descale the unit.
A large amount of steam is given off • Descale the unit.
during the brewing :
The tank is not emptied during the • Your coffee maker is heavily scaled,
descaling cycle : repeat the descaling cycle.
You cannot unlock the lid : • Do not force the unlock button, wait
until your coffee machine has cooled
down completely and then try again. It is
sometimes necessary to wait 24 hours
before unlocking the lid.
Drinks prepared are not hot : • Descale the unit.
Power cut during the preparation : • Wait until your coffee machine has
cooled down completely.
• Throw away the pods, clean the pod
supports and the spray heads and run 1
2*9-oz preparation cycle with empty
coffee pod supports to rinse your
appliance.
Clog • If the nozzle of the pod holder is
clogged clean it with a fine needle.
Leaks during the preparation : • Check that lid is properly locked in
the holder.
• Check that your pods are correctly
positioned in the holders.
• Wipe the seals around the spray heads.
Coffee is not evenly distributed • Could be due to the use of 2 different
between the 2 cups : types of coffee pods.
• Descale the unit.
• Check to see if pod holders are not
clogged.
If your appliance still does not work, please contact an authorized Krups Service Center (see
Limited Warranty).
Home cafe KP1000 US.PM6.5 18/04/05, 14:2812