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Problem Possible cause Solution
The appliance is noisy
The appliance is not supported
properly
Check if the appliance stands sta-
ble (all the four feet should be on
the floor)
The appliance does not
operate. The lamp does
not operate.
The appliance is switched off. Switch on the appliance.
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
Connect a different electrical appli-
ance to the mains socket.
Contact a qualified electrician.
The lamp does not work. The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the lamp".
The Pilot light flashes. The appliance is not working
properly.
Contact a qualified electrician.
The compressor operates
continually.
The temperature is not set cor-
rectly.
Set a higher temperature.
The door is not closed correctly. Refer to "Closing the door".
The door has been opened too
frequently.
Do not keep the door open longer
than necessary.
The product temperature is too
high.
Let the product temperature de-
crease to room temperature before
storage.
The room temperature is too
high.
Decrease the room temperature.
The compressor does not
start immediately after
pressing the Supercool
button, or after changing
the temperature.
The compressor starts after a pe-
riod of time.
This is correct.
Water flows on the rear
plate of the refrigerator.
During the automatic defrosting
process, frost defrosts on the rear
plate.
This is correct.
Temperature cannot be
set .
Supercool function switched on. Switch off Supercool manually, or
wait to set the temperature until the
function has reset automatically.
Refer to "Supercool function".
The temperature in the
appliance is too low/high.
The temperature regulator is not
set correctly.
Set a higher/lower temperature.
The door is not closed correctly. Refer to "Closing the door".
The product temperature is too
high.
Let the product temperature de-
crease to room temperature before
storage.
Many products are stored at the
same time.
Store less products at the same
time.
The temperature in the re-
frigerator is too high.
There is no cold air circulation in
the appliance.
Make sure that there is cold air cir-
culation in the appliance.
Replacing the lamp
1. Disconnect the mains plug from the
mains socket.
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