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BEFORE CALLING FOR SERVICE
TROUBLESHOOTING
Problem Possible Causes Solutions
If you have followed this troubleshooting guide and the problem persists, or if the problem you are
experiencing is not listed here,
please call LGE Customer Service at 1-800-243-0000(US), 1-888-542-2623(Canada).
Dishwasher does not
operate
Dishwasher operates
too long
Odor
Water remains in tub
after completion of cycle
Spots and filming on
dishes
Door is not completely closed.
Power supply or power cord is
not connected.
Fuse is blown or circuit breaker tripped.
Unit is connected to cold water.
Previous cycle was stopped before
completion.
Drain hose is kinked or clogged.
Low water temperature.
Wrong amount of detergent used.
Overloading.
Improper loading.
Insufficient water pressure.
Insufficient detergent.
Rinse aid dispenser empty.
Make sure the door is completely closed and latched.
Connect the power supply or cord properly.
Replace fuse or reset circuit breaker.
Check the water supply connection or water heater
setting. (Heating cold water takes longer.)
Operate the Quick Wash cycle with detergent without
loading any dishes.
Adjust hose or clear blockage.
Water supply should be at least 120°F for best wash
performance.
Use the recommended amount of detergent.
Load the proper amount of dishes.
See the Using Your Dishwasher section.
Adjust water pressure to between 20 and 120 psi.
Add the recommended amount of detergent. See Using
Your Dishwasher section.
Refill rinse aid dispenser.
Extremely hard water.
To remove hard water build up in tub
The best way to eliminate spots on your dishes is to install a whole house water softener in your home.
If a water softener is already installed or you do not plan on installing one,
try adding an “Extra Rinse” option as part of the wash cycle to help minimize this condition.
To add an Extra Rinse to the cycle, select the wash cycle then press extra rinse.
Note: When selecting the “Extra Rinse” cycle times and water usage will be increased from normal use.
Remove all dishes, silverware and silverware holder from the dishwasher. Only the racks should remain
in the tub.
Fill a measuring cup with white vinegar approximately 14~17ounces(400~500mL), place the measuring
cup in the lower rack.
Run a “Normal” cycle and select “Extra Rinse” and “Sanitary”, then close the door.
DO NOT USE ANY DETERGENT
Note: Make sure to let the dishwasher complete the entire cycle.The cleaning method should only be
done as needed.