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TROUBLESHOOTING
21
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If you have followed this troubleshooting guide and the problem persists, or the problem you are experiencing is not
listed here, please call LGE Customer Service at 1-800-243-0000.
Problem Causes Recommended Actions
Check the door is completely closed and latched.
Connect power supply properly.
Replace fuse or reset circuit breaker.
Check water supply connection or water heater setting.
(Heating cold water takes longer).
Operate Quick Wash cycle with detergents without loading dishes.
Adjust hose or clear blockage.
Select correct cycle based on dish types and soil toughness.
Check water supply connection or water heater setting.
Use recommended detergents.
Water pressure should range between 20 ~ 120psi.
Clean the arm.
Dishes shouldn’ t interrupt arm rotation and detergent dispensing.
Supplied water temperature should be minimum 120
for
the best washing performance.
Use the recommended amount of detergent.
Load the proper amount of dishes.
Rearrange dishes referring to photos on pages 10 and 11.
Adjust water pressure between 20 and 120 psi.
Add the recommeded amount of detergent referring to
detergent instructions.
Refill the rinse aid dispenser.
Install home water softener.
Detergent cover opening.
Drain pump at the beginning of drain cycle.
Adjust the installation.
Reposition your dishes.
Underload the dishwasher and use a rinse aid to minimize
this process.
Remove aluminum markings with a mild cleaner.
Eliminate the soil by using a stain removal product.
Check and refill the rinse agent if empty.
Connect power supply.
Replace fuse and repair circuit breaker.
Clean the holes of the spray arms.
Adjust the upper rack properly referring to page 12.
Clean the panel
Operate with bare hands
Check clogging of water inlet hose (or hose kink or freezing).
Check water supply.
Check clogging of water drain hose (or kink or freezing).
Please call your Authorized Service Center or
LGE Customer Service at 1-800-243-0000.
Door is not completely closed.
Power supply is not connected.
Fuse is blown.
Unit connected to cold water.
Previous cycle was stopped before complete.
Drain hose is kinked or clogged.
Improper cycle selection
Water temperature is low.
Dishwashing detergent was not used.
Low inlet water pressure
Water jet holes of spray arms blocked.
Improper dish loading
Low water temperature
Wrong detergent amount used
Overloading
Improper loading
Insufficient water pressure
Insufficient detergent
Rinse aid dispenser empty.
Extremly hard water
Some level of noise is normal.
Your Dishwasher isn’t level.
Nozzle arm knocks against the dishes.
Combination of excessive detergent and
soft water
Aluminum items rub dishes during cycle.
Coffee or tea soils
Rinse agent dispenser empty.
Power is not connected.
Fuse is blown or circuit breaker is tripped.
The holes of spray arms is blocked by food
particles.
Rack is poorly adjusted.
Panel is soiled by food or detergent
Operating with rubber gloves
Water inlet trouble
Drainage trouble
Excessive water supplied
Water leakage trouble
Heater Circuit Failure
Thermistor trouble or very high inlet water
temperature. (over 194
)
Dishwasher does not operate
Too long operation
Odor
Water remains after a cycle finishes
Food Soil remains on dishes
Spots and filming on dishes
Noise
Cloudiness on glassware
Black or gray marks on dishes
Yellow or brown film on inside surfaces
Dishes don’t dry
The lamps don’t illuminate
Spray arms don’t rotate
smoothly
Upper rack crooked
Control buttons do not respond
IE Error
OE Error
FE Error
E1 Error
HE Error
TE Error