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21
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
Problem Possible Causes Solutions
Dishwasher will not
operate
Door is not completely closed. Make sure that the door is completely closed and
latched.
Power supply or power cord is not connected. Connect the power supply or cord properly.
Fuse is blown or circuit breaker tripped. Replace the fuse or reset the circuit breaker.
Dishwasher operates too
long
Dishwasher is connected to cold water. Check the water supply connection or water heater set-
ting. (Heating cold water takes longer.)
Odor Previous cycle was stopped before
completion.
The dishwasher is not used daily.
Operate the Quick cycle with detergent without loading
any dishes.
If the dishwasher is not used daily, it is recommend to
run the Quick cycle once or twice a day until you have
a full load. In case odor still persists, run a vinegar rinse
through a Quick cycle by putting 2 cup(500ml) of white
vinegar in an upright measuring cup in the lower rack,
without detergent. It is recommended to maintain ac-
cording to the CARE & CLEANING section.
Water remains in tub
after completion of cycle
Drain hose is kinked or clogged. Adjust hose or clear blockage.
Spots and lming on
dishes
Low water temperature. Water supply should be at least 120°F for best wash
performance.
Wrong amount of detergent used. Use the recommended amount of detergent.
Overloading. Do not overload the dishwasher.
Improper loading. See the Using Your Dishwasher section.
Insucient water pressure. Water pressure should be between 20 and 120 psi.
Insucient detergent. Add the recommended amount of detergent. See the Us-
ing Your Dishwasher section.
Rinse aid dispenser is empty. Rell rinse aid dispenser.
Extremely hard water
The best way to eliminate spots on your dishes is to install a whole house water softener in your home. If
a water softener is already installed or you do not plan on installing one, run a Power Scrub cycle to help
minimize this condition. To add an extra rinse to the cycle, select the wash cycle and then press the Extra
Rinse button.
To remove hard water build up in the tub
Remove all dishes, silverware and the silverware holder from the dishwasher. Only the racks should remain
in the tub.
Fill a measuring cup with white vinegar, approximately 14~17 ounces (400~500mL), and place the measur-
ing cup in the lower rack.
Run a Normal cycle and select Extra Rinse and Sanitary then close the door.
DO NOT USE DETERGENT
NOTE: Make sure to let the dishwasher complete the entire cycle. This cleaning method should only be
done as needed.
If you have followed this troubleshooting guide and the problem persists, or if the problem you are experiencing is not listed here, please
call LGE Customer Service at 1-800-243-0000(US), 1-888-542-2623(Canada).