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Check the following list to be sure a service call is
really necessary. A quick reference of this manual as
well as reviewing additional information on items to
check may prevent an unneeded service call.
If nothing on the oven operates:
• check for a blown circuit fuse or a tripped main
circuit breaker.
• check if oven is properly connected to electric circuit
in house.
• check that controls are set properly.
If the oven interior light does not works:
• the light bulb is loose or defective.
If oven will not cook:
• check that control panel was programmed correctly.
• check that door is firmly closed.
• check that Start Pad was pressed.
• check that probe was inserted correctly
into receptacle.
• check that timer wasn’t started instead of a cook
function.
If oven takes longer than normal to cook or cooks
too rapidly:
• be sure the Power Level is programmed properly.
If the time of day clock does not always keep
correct time:
• check that the power cord is fully inserted into the
outlet receptacle.
• be sure the oven is the only appliance on the
electrical circuit.
If food cooks unevenly:
• be sure food is evenly shaped.
• be sure food is completely defrosted before cooking.
• check placement of aluminum foil strips used to prevent
overcooking.
If food is undercooked:
• check recipe to be sure all directions (amount, time, &
power levels) were correctly followed.
• be sure microwave oven is on a separate circuit.
• be sure food is completely defrosted before cooking.
If food is overcooked:
• check recipe to be sure all directions (amount, power
level, time, size of dish) were followed.
If arcing (sparks) occur:
• be sure microwavable dishes were used.
• be sure wire twist ties weren’t used.
• be sure oven wasn’t operated when empty.
• make sure metal rack (if used) is properly installed on 4
supports.
If the Display shows a time counting down but the
oven is not cooking:
• check that door is firmly closed.
• check that timer wasn’t started instead of a cooking
function.
BEFORE CALLING FOR SERVICE
TROUBLESHOOTING