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BEFORE CALLING FOR SERVICE
SERVICE CALLS CAN OFTEN BE AVOIDED!
IF YOU FEEL YOUR REFRIGERATOR IS NOT OPERATING PROPERLY, CHECK THESE
POSSIBLE CAUSES FIRST:
Customer Assistance Numbers:
■ To Prove Warranty Coverage
Retain your Sales Receipt to prove date of purchase.
A copy of your Sales Receipt must be submitted at the time warranty service is provided.
■ To Obtain Product, Customer or Service Assistance
Call Toll-free for Customer Service
Tel : 1-877-714-7486
■ To Obtain Nearest Authorized Service Center
Call 1-877-714-7486, push option #1, 24 hours a day, 7days per week.
Please have your product type (Monitor, TV, VCR, MWO, Refrigerator) and ZIP code ready.
PROBLEM
REFRIGERATOR DOES NOT
OPERATE
REFRIGERATOR OR
FREEZER COMPARTMENT
TEMPERATURE TOO WARM
ABNORMAL NOISE(S)
REFRIGERATOR HAS ODOR
DEW FORMS ON THE
CABINET SURFACE
POSSIBLE CAUSES
■ Has a house fuse blown or circuit breaker tripped?
■ Has the power cord plug been removed or loosened from
the electrical wall outlet?
■ Temperature control not set on proper position.
■ Appliance is placed close to wall or heat source.
■ Warm weather-frequent door openings.
■ Door is not closed entirely.
■ Door left open for a long time.
■ Large amount of foods are kept in the refrigerator.
■ Refrigerator is installed in a weak or uneven place or
leveling screw needs adjusting.
■ Unnecessary objects placed in the back side of the
refrigerator.
■ Foods with strong odors should be tightly covered or
wrapped.
■ Interior needs cleaning.
■ Not unusual during periods of high humidity.
■ Door may have been left ajar.