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TROUBLESHOOTING GUIDE
COMPRESSOR MOTOR SEEMS TO RUN TOO MUCH
Check if... Then...
The refrigerator that was replaced was an
older model. more
Modern refrigerators with more storage space require
operating time.
The room temperature is hotter than normal. The motor will run longer under warm conditions. At normal
room temperatures, expect your motor to run about 40% to
80% of the time. Under warmer conditions, expect it to run
even more often.
The door is opened often or a large amount Adding
of food has just been added. It
food and opening the door warms the refrigerator.
is normal for the refrigerator to run longer in order to cool
the refrigerator back down. Adding a large amount of food
warms the refrigerator. See the Food Storage Guide section
on page 15. In order to conserve energy, try to get everything
you need out of the refrigerator at once, keep food organized
so it is easy to find and close the door as soon as the food
is removed.
The refrigerator was recently plugged in and
the refrigerator control was set correctly.
The refrigerator will take up to 24 hours to cool
completely.
The refrigerator control is not set correctly for the See the Setting the Controls section on page 14.
surrounding conditions.
The doors are not closed completely. Push the doors firmly shut. If they will not shut all the way, see
“Doors will not close completely” below.
The condenser coils are dirty. This prevents air transfer and makes the motor work harder.
Clean the condenser coils. Refer to the Care and Cleaning
section on page 20.
FROST OR ICE CRYSTALS ON FROZEN FOOD
Check if... Then...
The door is not closing properly. See “Doors will not close completely” above.
The door is opened often. When the door is opened, warm, humid air is allowed in
the freezer resulting in frost.
DOORS WILL NOT CLOSE COMPLETELY
Check if... Then...
The refrigerator is not level. See the Installation section on page 10 to level refrigerator.
Food packages are blocking the door open. Rearrange food containers to clear door and door shelves.
The ice bin, crisper cover, pans, shelves, door bins Push bins all the way in and put crisper cover, pans, shelves
or baskets are out of position. and baskets into their correct positions. See the Using Your
Refrigerator section on pages 14 19.
The gaskets are sticking. Clean gaskets and the surface that they touch. Rub a thin coat
of paraffin wax on the gaskets after cleaning.
The refrigerator wobbles or seems unstable. Level the refrigerator. Refer to the Door Closing and Alignment
section on page 13.
The doors were removed during product installation Remove and replace the doors according to the Removing,
and not properly replaced. Reversing (optional) and Replacing Refrigerator Doors section
on pages 11
12, or call a qualified service technician.
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