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Care and Maintenance
30
CUSTOMER ASSISTANCE NUMBERS:
To Prove Warranty Coverage
Retain your Sales Receipt to prove date of purchase.
A copy of your Sales Receipt must be submitted at the time warranty service is provided.
To Obtain Product, Customer, or Service Assistance
Call Toll-free for Customer Service
Tel : 1-800-243-0000
To Obtain Nearest Authorized Service Center
Call 1-800-243-0000, push option #1, 24 hours a day, 7 days per week.
Please have your product type (Refrigerator) and ZIP code ready.
http://www.lgservice.com
Dispenser will
not
dispense
ice.
Ice dispenser
is jammed.
Occurrence
Water has an
odd taste
and/or odor.
Dispenser will
not dispense
water.
Possible Cause
Water has been in the tank for too long.
Unit not properly connected to cold
water line.
This sound is normally made when automatically made ice is dropped into
ice storage bin. Volume may vary according to refrigerator’s location.
This sound is normally made when ice maker is supplied with water after
dropping the automatically made ice.
Please thoroughly read Automatic icemaker and dispenser in this manual
on pages 14 ~ 16.
Ice cubes are frozen together.
Ice has melted and frozen around auger
due to infrequent use, temperature
fluctuations, and/or power outrages.
Ice cubes are jammed between the ice
maker arm and back of the bin.
Ice cubes that have been purchased or
made in some other way have been
used in the dispenser.
Household water line valve is not open.
Refrigerator or freezer door is not closed.
Solution
Be sure both doors are closed.
Draw and discard 7 glasses of water
to freshen the supply. Draw and discard
an additional 7 glasses to
completely rinse out tank.
Connect unit to cold water line which
supplies water to kitchen faucet.
Open household water line valve.
Use the dispenser often so that cubes do
not freeze together.
Only the ice cubes made by the ice
maker should be used with the
dispenser.
Remove the ice cubes that are jamming
the dispenser.
Remove ice storage bin, and thaw and
the contents. Clean bin, wipe dry, and
replace in proper position.
When new ice is made, dispenser should
operate.
Sound of ice
dropping
Sound of water
supply
Other