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Before Calling for ServiceBefore Calling for Service
Refrigerator doesRefrigerator does
not work.not work.
RefrigeratorRefrigerator
attempts to attempts to butbut
start,start,
does not operate.does not operate.
Refrigerator compartmentRefrigerator compartment
- Low Cooling- Low Cooling
Formation of waterFormation of water
drops on exteriordrops on exterior
of refrigerator.of refrigerator.
Refrigerator Compart-Refrigerator Compart-
ment — Overcoolingment — Overcooling
Smell Smell
Difficulty in formationDifficulty in formation
of ice and ice-cream.of ice and ice-cream.
House fuse blownHouse fuse blown
Power Supply Off.Power Supply Off.
Low Voltage.Low Voltage.
High humidity duringHigh humidity during
monsoon season.monsoon season.
Incorrect setting ofIncorrect setting of
Refrigerator Temp.Refrigerator Temp.
Control Knob.Control Knob.
Improper coveringImproper covering
and wrapping of food.and wrapping of food.
Incorrect settingIncorrect setting
of Freezer Temp.of Freezer Temp.
Control Knob.Control Knob.
Call an electrician and get it corrected.Call an electrician and get it corrected.
Check that the refrigerator main supply plug is connected to the wall socket andCheck that the refrigerator main supply plug is connected to the wall socket and
that the supply is on. Check that the fuse is intact in he supply line.that the supply is on. Check that the fuse is intact in he supply line.
Install a line-correcting transformer in the mains, or a Voltage Stabilizer.Install a line-correcting transformer in the mains, or a Voltage Stabilizer.
During the monsoon, when the humidity in the atmosphere reaches around 90%During the monsoon, when the humidity in the atmosphere reaches around 90%
water droplets may form around the sides of the refrigerator cabinet, especially thewater droplets may form around the sides of the refrigerator cabinet, especially the
top portion. This moisture should be wiped off periodically. Contact our servicemantop portion. This moisture should be wiped off periodically. Contact our serviceman
to check the door seal or proper and uniform contact with the cabinet.to check the door seal or proper and uniform contact with the cabinet.
Lower the setting (1~3) of Refrigerator Temp. Control Knob to make the RefrigeratorLower the setting (1~3) of Refrigerator Temp. Control Knob to make the Refrigerator
Compartment warmer.Compartment warmer.
Wrap and cover food stuffs properly. Place caps on bottles and other liquid stores.Wrap and cover food stuffs properly. Place caps on bottles and other liquid stores.
For faster Ice & Ice-cream formation adjust the Freezer Temp. Control Knob toFor faster Ice & Ice-cream formation adjust the Freezer Temp. Control Knob to
position 9.position 9.
Type of ComplaintType of Complaint Probable CauseProbable Cause
RemedyRemedy
Check for yourselfCheck for yourself
Restriction of coldRestriction of cold
air circulation.air circulation.
Improper thermostatImproper thermostat
setting of Freezersetting of Freezer
Temp. Control /Temp. Control /
Refrigerator Temp.Refrigerator Temp.
Control.Control.
Entry of hot air.Entry of hot air.
Storing hot foods.Storing hot foods.
Provide space in between the dishes. If the shelves are covered with cloth orProvide space in between the dishes. If the shelves are covered with cloth or
polythene, remove it.polythene, remove it.
Opening and closing of the doors too often will result in hot air from outside rushing Opening and closing of the doors too often will result in hot air from outside rushing
into the refrigerator causing the temperature to go up. Reduce the frequency ofinto the refrigerator causing the temperature to go up. Reduce the frequency of
opening of the doors.opening of the doors.
Avoid storing hot foods in the refrigerator, cool them to room temperature beforeAvoid storing hot foods in the refrigerator, cool them to room temperature before
placing them inside the refrigerator.placing them inside the refrigerator.
Set the Refrigerator Temp. Control Knob to colder (Max 5 ~7) position.Set the Refrigerator Temp. Control Knob to colder (Max 5 ~7) position.
Freezer Temp. Control Knob to be adjusted accordingly. At position 9 FreezerFreezer Temp. Control Knob to be adjusted accordingly. At position 9 Freezer
will be coldest.will be coldest.
1.1.
2.2.
3.3.
4.4.
5.5.
6.6.
7.7.
Stabilizer not workingStabilizer not working
properlyproperly
Please plug power cord of refrigerator directly in the wall socket and then check,Please plug power cord of refrigerator directly in the wall socket and then check,
if it works then get the stabilizer checked by Stabiizer Repairing Centre.if it works then get the stabilizer checked by Stabiizer Repairing Centre.
Bowls usedBowls used Use Ice trays for ice makingUse Ice trays for ice making
NoiseNoise
Normal cut-of/ cut-inNormal cut-of/ cut-in
noisenoise
Whenever refrigerator starts & stop there is noise of Thermostat cut-off/ cut-in &Whenever refrigerator starts & stop there is noise of Thermostat cut-off/ cut-in &
Compressor start/stop. This is a normal phenomenon.Compressor start/stop. This is a normal phenomenon.
8.8.
Bulb does not glowBulb does not glow
Bulb fusedBulb fused
Bulb is not covered under warranty LG Service Engineer will replace this onBulb is not covered under warranty LG Service Engineer will replace this on
cost basis.cost basis.
9.9.
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