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PROBLEM POSSIBLE CAUSE
SOLUTION
“Water” indicator is on.
Water is low.
Stop the ice maker, fill water, and
restart.
“Ice” indicator is on.
Ice basket is full. Remove ice from ice basket.
“Water” and “Ice” indicator
are both illuminated.
Ice shovel is stuck.
Check if ice is blocking the ice
shovel, otherwise, consults a
certified technician.
Ice making cycle is too long.
Stop the ice maker, and restart
when the ice blocks melt. Select the
small ice size.
Ice cubes stick together.
Water temperature in inner
tank is too low.
Change the water in the reservoir.
Use water between 45°F 90°F
Ambient temperature or
water temperature in inner
tank is too high.
Please operate the ice maker below
ambient temperature of 90°F and
use cold water.
Refrigerant liquid leakage. Consult a qualified technician.
Ice making cycle is normal
but no ice is made.
Pipe in the cooling system is
blocked.
Consult a qualified technician.
TROUBLESHOOTING