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Before You Call
Moisture on inside cabinet walls
Excessive moisture in crisper
Foods dry out (fresh or frozen)
Cabinet light not working
Refrigerator compartment too warm
Refrigerator compartment too cold
Freezer compartment too warm
Freezer not freezing properly
Sizzling sound in freezer
Visible glow in the freezer vents
Ice cubes sticking in tray
Ice cubes evaporate
Automatic ice maker not operating
Won’t Run
Runs too long/too frequently
Noisy operation
Odor in cabinet
Warm air from cabinet bottom
Cabinet vibrates
Check these points if your refrigerator...
• temperature control turned to “Off” or 0
• power cord not plugged in
• no power at the electrical outlet
• circuit breaker tripped or the house fuse blown
• refrigerator is in automatic defrost
• modern refrigerators are larger and run colder, which requires more running time to
provide more stable temperatures
• prolonged door openings
• base grille blocked
• too many door openings
• door not sealing (due to a package or a container holding door open)
• cabinet not level
• weak floor
• odor producing foods should be covered or wrapped
• interior needs cleaning
• normal air flow for condenser circulation
• cabinet not level
• weak floor
• hot, humid weather
• frequent or prolonged door openings
• door not closed properly
• food not wrapped properly
• hot, humid weather
• packages not wrapped or sealed properly
• crisper not tightly closed
• temperature control set too cold
• bulb burned out
• no power at the outlet
• refrigerator control set too warm
• prolonged door openings
• refrigerator control set too cold
• freezer control set too warm
• prolonged door openings
• a normal sound caused by defrost water dripping on defrost mechanism
• appearance of a red glow or reflection is normal during the defrost cycle
• products with high sugar content may not harden completely when frozen (ice
cream, concentrated juice, etc.)
• adjust freezer control to a colder setting
• trays may be coated with residue film from minerals in the water. Wipe trays with
vinegar-soaked cloth until clean. If residue is heavy, clean trays each time
the refrigerator is cleaned.
• cold air moving over the ice cubes causes shrinkage, especially with limited usage.
This is normal.
• stop arm in OFF (up) position
• water supply turned off
• water pressure too low
• freezer too warm
• special design to limit condensation during periods of high humidity
Front cabinet surface
warm to the touch