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For problem laundry solutions (i.e. fabric damage, residue, tangling) and special laundry care procedures,
see the enclosed Laundry Tips brochure.
Before You Call
Won’t Fill
• Plug cord into live electrical outlet.
• Check fuse or reset circuit breaker.
• Turn the control dial to proper cycle and pull dial out to start the washer.
• Turn both faucets on fully.
• Straighten inlet hoses.
• Disconnect hoses and clean screens. Hose filter screens may be plugged at the faucet.
• The drain hose must be elevated at least to the top of the tub.
Won’t Agitate
• Make sure the lid is completely closed.
• Turn the control knob to proper cycle and pull dial out to start the washer.
• Close lid and pull dial out to start the washer. For your safety, washer will not agitate or spin unless the lid is closed.
• The washer is equipped with a lid switch failure detector. If the lid switch should malfunction, the detector will stop
operations for your safety. Call for service.
• Pauses are normal. Wait and see if the washer will start again.
Won’t Spin or Drain
• Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.
• Close lid and pull dial out to start the washer. For your safety, washer will not agitate or spin unless the lid is closed.
• The washer is equipped with a lid switch failure detector. If the lid switch should malfunction, the detector will stop
operations for your safety. Call for service.
• If the drain height is over eight feet, water may not be completely removed.
Load is Wetter than Normal at the End of the Cycle
• The washer is designed to reduce spin speed if an unbalanced load is detected. This is normal.
• Redistribute the load in the tub and set the washer on SPIN.
• Spin speed may be too slow for load type. Set Wash/Spin speed to Regular/Whites (normal/fast).
Stops
• Turn the control dial to proper cycle and pull dial out to start the washer.
• Close lid and pull dial out to start the washer. For your safety, washer will not agitate or spin unless lid is closed.
• This may be a pause or soak period in the cycle. Wait briefly and it may start.
• The washer is equipped with a lid switch failure detector. If the lid switch should malfunction, the detector will stop
fill operations for your safety. Call for service.
Leaks Water
• Make sure water inlet hose connections are tight at faucet and water valve.
• Make sure end of drain hose is correctly inserted and secured to drain facility.
• Avoid extended soaking – soak for 30 minutes or less.
• Avoid overloading.
Is Noisy
• Be sure washer is leveled properly as outlined in installation manual.
• Weak floors can cause vibration and walking.
• Be sure rubber feet are installed on leveling legs.
• Operating sounds will vary depending on agitation speed.