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D-12 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company
10
BEFORE YOU CALL
Glasses Are Cloudy/Spotted:
• Select Extra Rinse (select models).
• Check water temperature. Incoming water should be 120° -140° F (49-60° C).
• Always use a rinse aid.
• Confirm that the cloudiness is removable by soaking the item in white vinegar for approximately 5 minutes. If removed, the problem is due
to hard water. Adjust detergent amount being used to match water hardness (pg. 5). Be sure detergent is fresh, stored properly and is a
high quality brand.
• If cloudiness is not removable, it is etching . This is an erosion of the surface of the glassware and can be caused by water that is too hot,
from using too much detergent or by prewashing. Detergent needs food soil to act upon. If etching has occurred, the glassware is
permanently damaged. To prevent further etching, adjust the detergent amount to match the water hardness, stop prewashing, and be sure
incoming water temperature is not greater than 140° F (60° C). Use water heating options only when incoming water temperature is below
120° F (49° C).
Food Soil Remains on Dishes:
• Check water temperature (pg 5).
• Run hot water at the sink before starting the dishwasher.
• Select Tough Scrub
™
or Tough Scrub
™
Plus (select models).
• Check water hardness and adjust detergent amount accordingly (pg. 5).
• Use fresh detergent stored in a cool dry place.
• Select proper cycle for the soil level.
• Make sure the upper and middle rack wash arm connector is correctly aligned in one of the water inlet holes (pg. 4).
• Load items so they do not block the wash arms (pg. 2-4).
• Load the utensil basket with knife handles up and spoon and fork handles down through the slots in the covers.
• Do not place glasses over tines.
• Prior to loading, scrape off burnt on foods and wipe the starchy film from utensils used with pasta, rice and oatmeal. These soils require
more energy than the rest of the load to clean.
Items Washed In The Dishwasher Or The Dishwasher Tub Itself Are Stained/Discolored:
• Aluminum utensils or pans can leave marks when they rub against other items. Leave a slight space between items.
• Iron deposits in the water can leave a yellow, brown or orange film on dishes or the dishwasher tub. A filter may be needed, check with a
water treatment company.
• Separate silver or silver-plated silverware from stainless steel. These metals can be damaged by contact with each other during washing.
• Color from tomato sauces may adhere to the tub (pg. 8). If light staining has occurred, leave the door open to oxidize the stain away. For
removal of heavier stains, try Cascade Plastic Booster Plastic Cleaning Additive*. Change dishwasher detergent and be sure to use a
dishwasher detergent that contains chlorine to better fight staining.
Items Not Properly Dried/Moisture Is Present On The Dishwasher Interior After The Dry Cycle:
• Be sure Heated Dry is selected.
• Water droplets may form on the inner door as part of the drying process.
• Use a rinse aid like Jet Dry* or Cascade Rinse Aid* regularly, to improve drying. Turn the rinse aid selector towards the MAX setting.
• Check water temperature (pg. 5).
• Select Sanitize.
• Increase detergent amount to match water hardness (pg. 5).
• Load properly. (pg. 2-4)
• Plastic and teflon items are difficult to dry because they have a porous surface which tends to collect water droplets. Towel drying may be
necessary.
• Glasses and cups with concave bottoms hold water and require towel drying. Locate these items on the more slanted side of the rack for
improved results.
Dishware is Chipped :
• Load dishes according to instructions so they do not strike each other (pg. 2-4).
• Washing fine antique china/crystal in the dishwasher is not recommended.
• Do not load glasses over the tines.
• Do not overload.
Sanitized Light Does Not Illuminate at the End of the Cycle (select models) :
• Sanitize was not selected.
• Sanitization can only be achieved with the Auto Clean (select models), Heavy, Normal or Light wash cycles.
• Sanitization may not be achieved if there is an interruption of the cycle, power failure or if incoming water temperature is below 120° F (49° C).
Dishwasher Door Will Not Close :
• Be sure adjustable racks (select models) are properly adjusted to upper or lower position (pg. 4).
*Brand names are the trademarks of the respective manufacturer.
** Call 1-800-688-8408 to order.