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For most concerns, try these first.
• Check if oven controls have been properly set.
• Check to be sure plug is securely inserted into receptacle.
• Check or re-set circuit breaker. Check or replace fuse.
• Check power supply.
Part or all of appliance does not work.
• Check if surface and/or oven controls have been properly
set. See pages 9-10 & 12-17.
• Check if oven door is unlocked after self-clean cycle. See
page 5.
• Check if oven is set for a delayed cook or clean program.
See pages 5 & 14.
• Check if Control Lock is activated. See page 13.
• Check if control is in Sabbath Mode. See page 17.
Clock, indicator words, and/or lights operate but oven
does not heat.
• Oven may be set for a Cook & Hold or Delay function.
• The Control Lock may have been set. See page 13.
Baking results are not as expected or differ from
previous oven.
• Make sure the oven vent has not been blocked. See page
17 for location.
• Check to make sure range is level.
• Temperatures often vary between a new oven and an old
one. As ovens age, the oven temperature often “drifts” and
may become hotter or cooler. See page 16 for instructions
on adjusting the oven temperature. Important: It is not
recommended to adjust the temperature if only one or two
recipes are in question.
Food is not broiling properly or smokes excessively.
• Check oven rack positions. Food may be too close to
element.
• Broil element was not preheated.
• Aluminum foil was incorrectly used. Never line the broiler
insert with foil.
• Oven door was closed during broiling. Leave the door open
to the first stop position (about 4 inches).
• Trim excess fat from meat before broiling.
• A soiled broiler pan was used.
• Voltage in house may be low.
Oven will not self-clean.
• Check to make sure the cycle is not set for a delayed start.
See page 5.
• Check if door is closed.
• Check if control is in Sabbath Mode. See page 17.
• Oven may be over 400° F. Oven temperature must be below
400° F to program a clean cycle.
Troubleshooting
Cont.
Oven did not clean properly.
• Longer cleaning time may be needed.
• Excessive spillovers, especially sugary and/or acidic foods,
were not removed prior to the self-clean cycle.
Oven door will not unlock after self-clean cycle.
• Oven interior is still hot. Allow about one hour for the oven
to cool after the completion of a self-clean cycle. The door
can be opened when the LOCK indicator word is not
displayed.
• The control and door may be locked. See page 5.
Smoothtop surface shows wear.
• Tiny scratches or abrasions.
- Make sure cooktop and pan bottom are clean. Do not
slide glass or metal pans across top. Make sure pan
bottom is not rough. Use the recommended cleaning
agents. See page 6.
• Metal marks.
- Do not slide metal pans across top. When cool, clean
with Cooktop Cleaning Creme. See page 6.
• Brown streaks and specks.
- Remove spills promptly. Never wipe with a soiled cloth or
sponge. Make sure cooktop and pan bottom are clean.
• Areas with a metallic sheen.
- Mineral deposits from water and food. Use recommended
cleaning agents. See page 6.
• Pitting or flaking.
- Remove sugary boilovers promptly. See page 6.
Moisture collects on oven window or steam comes from
oven vent.
• This is normal when cooking foods high in moisture.
• Excessive moisture was used when cleaning the window.
There is a strong odor or light smoke when oven is
turned on.
• This is normal for a new range and will disappear after a few
uses. Initiating a clean cycle will “burn off” the odors more
quickly.
• Turning on a ventilation fan will help remove the smoke
and/or odor.
• Excessive food soils on the oven bottom. Use a self-clean
cycle.
Fault Codes
• BAKE or LOCK may flash rapidly in the display to alert you if
there is an error or a problem. If BAKE or LOCK appear in
the display, press CANCEL pad. If BAKE or LOCK continue
to flash, disconnect power to the appliance. Wait a few
minutes, and then reconnect power. If the flashing still
continues, disconnect power to the appliance and call an
authorized servicer.